LVN Hospice Intake Coordinator (Bilingual - Spanish/English)

Job Description

Job DescriptionJob Title: LVN Hospice Intake Coordinator (Bilingual – Spanish/English)
Company: Mi Casa Hospice – San Antonio
Location: San Antonio, TX

Job Type: Full-Time

Job Summary

Mi Casa Hospice is seeking a compassionate and detail-oriented Licensed Vocational Nurse (LVN) Intake Coordinator who is fluent in both Spanish and English to join our growing team. This role is responsible for coordinating hospice admissions, communicating with referral sources, and ensuring patients and families experience a smooth and supportive transition into hospice services.

The Intake Coordinator serves as a key point of contact between hospitals, physicians, families, and the hospice care team.

Responsibilities

• Receive and process hospice referrals from hospitals, physicians, facilities, and families
  
  
• Coordinate and schedule hospice admissions and evaluations
  
  
• Review medical records to confirm eligibility for hospice services
  
  
• Communicate with referral sources and provide updates on referral status
  
  
• Provide compassionate communication and education to patients and families regarding hospice services
  
  
• Coordinate with nurses, physicians, and interdisciplinary team members for timely admissions
  
  
• Ensure all required documentation is complete and compliant with CMS and hospice regulations
  
  
• Maintain accurate records in the EMR system
  
  
• Assist with insurance verification and benefit review when needed
  
  

Requirements

• Current Texas LVN License (Required)
  
  
• Bilingual in Spanish and English (Required)
  
  
• Hospice or home health experience preferred
  
  
• Strong organizational and communication skills
  
  
• Ability to manage multiple referrals and admissions simultaneously
  
  
• Experience with hospice EMR systems preferred
  
  
• Compassionate, patient-centered approach to care
  
  

Preferred Qualifications

• Previous hospice intake, admissions, or case management experience
  
  
• Knowledge of Medicare hospice eligibility guidelines
  
  
• Experience working with hospitals, SNFs, and community referral sources