Industrial Compressed Air Field Service Specialist

Job Description

Job Description Industrial Compressed Air Field Service Specialist

Primary service area: Fredericksburg / Stafford / Williamsburg / Petersburg, VA

A day in this role

You start your day reviewing the work queue and setting up precision instruments for onsite diagnostics. By mid-morning, you're installing or commissioning rotary screw, reciprocating, Centac, or ECC air compressors and related components (dryers, filtration, cooling). Afternoons often bring complex troubleshooting: interpreting readings, consulting OEM operations and parts manuals across multiple brands, and restoring uptime for customers who count on mission-critical compressed air. You wrap up by documenting findings, coaching site personnel, and closing out accurate reports and expenses.

What you will do

• Install, commission, maintain, and perform field repairs on Ingersoll Rand equipment at customer locations, ensuring work is completed to specification and safety standards.
• Stay current on installation, service, and repair practices for rotary screw, reciprocating, Centac, ECC, and auxiliary compressed air system components.
• Coach customers, prospects, field sales, and service trainees; translate technical concepts into practical know-how.
• Operate independently to diagnose faults, recommend corrective actions, and deliver clear written and/or verbal updates to the factory.
• Demonstrate unwavering integrity in all business matters.
• Communicate concisely and logically about service work; maintain exemplary documentation.
• Produce detailed, legible service reports suitable for customer billing.
• Submit accurate weekly timecards and expense reports; responsibly manage company funds, credit cards, and (if assigned) a company vehicle.

Qualifications

• 2–5 years of experience troubleshooting industrial/commercial mechanical systems; background with compressed air systems, centrifugal technologies, and controls is a plus. Experience starting up and servicing rotary and centrifugal compressors, dryers, cooling towers, and filtration is welcomed.
• High school diploma or equivalent.
• Valid driver’s license held for at least 12 months with no major or frequent violations, including DUI within the past 5 years, hit & run, license suspension, reckless/careless driving, or multiple smaller infractions or preventable collisions within the last 3 years.

Core strengths

• Working knowledge of Microsoft Office and general PC skills.
• Comfort using mobile/handheld devices (smartphone, iPad) and networked systems in the field.
• Strong customer-facing abilities: communication, negotiation, and conflict resolution.
• Cost-conscious travel planning and execution.
• Mechanical aptitude to learn, diagnose, and troubleshoot compressor systems and machinery using precision measuring tools.

Preferred background

• Education in Electrical/Electronic Technology or HVAC, with exposure to AC/DC circuits, schematics, motors/controls, PLCs, HVAC electricity and controls, refrigeration systems, and/or refrigerant certification. Military or equivalent mechanical experience is a plus. Candidates with comparable skills but no formal program will be considered.
• EPA 608 / F-GAS 303/2008/CE/ISHRAE certification preferred (refrigeration experience/certification is a plus).

Work environment

• Operate in mechanical rooms and industrial spaces with high noise, extreme weather, elevated work areas, and high-voltage exposure compliant with NFPA or equivalent standards.
• Role is physically demanding: frequent use of hands and fingers; walking, stooping, kneeling; and routine lifting/moving of loads consistent with company safety policy.

Travel and scheduling

• Occasional training travel: 1–2 trips per year, approximately one week each (about 5–10%).
• Participate in an on-call rotation with local technicians for after-hours or weekend emergencies; evening/weekend work may be required during on-call weeks.

What you will gain

We believe in ownership—of your health, your growth, your impact. Our comprehensive benefits empower you to do your best work and live well, including medical and prescription coverage, dental and vision plans, wellness programs, life insurance, a robust 401(k), paid time off, and an employee stock grant, among other offerings.

About Ingersoll Rand

We thrive on innovation and an ownership mindset, supporting customers across 80+ trusted brands with high-performance flow creation and industrial solutions built for demanding environments. Our people earn customers for life by delivering expertise, productivity, and efficiency. Learn more at www.IRCO.com.

Equal Opportunity

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

You are proficient in

• PLC Troubleshooting Skills
• Heavy Equipment Repair
• HVAC/R Systems
• Mechanical Troubleshooting Skills
• 120/208/240/480 Voltage Systems
• Motor Replacement/Repair/Maintenance
• Diesel Engine Systems
• Preventive Maintenance & Inspection
• Electrical Troubleshooting
• Electrical Repair
• Environmental Protection Agency (EPA) Certification
• HVAC Service & Installation
• HVAC Maintenance
• HVAC Troubleshooting
• HVAC Repair
• High Voltage Systems
• Maintenance and Repair Skills
• Industrial Electrical Experience
• Field Service Readiness

Machines & technologies you will use

• Variable Frequency Drives (VFD)
• Programmable Logic Controller (PLC)