Job Description
Job Description
The Handyman Mentor is a "player-coach" role responsible for executing complex repairs while supervising and training junior maintenance staff. You will provide hands-on instruction in the field, ensuring that all work meets quality standards, safety codes, and customer expectations. The ideal candidate isn't just a master of tools; they are a patient communicator dedicated to professional development.
Key Responsibilities
1. Technical Execution & Quality Control
-
Perform high-level repairs & remodels for home owner and property management..
-
Diagnose complex mechanical or structural issues that junior staff cannot resolve.
-
Inspect completed work orders to ensure they meet company standards and local building codes.
2. Mentorship & Training
-
Shadowing & Instruction: Lead "ride-alongs" where you demonstrate proper techniques for tool use, material selection, and repair steps.
-
Skills Assessment: Evaluate the technical proficiency of junior handymen and identify areas for improvement.
-
Safety Coaching: Enforce strict adherence to OSHA standards and the proper use of Personal Protective Equipment (PPE).
3. Operational Leadership
-
Workflow Coordination: Assign daily tasks based on the skill levels of the team.
-
Resource Management: Oversee tool inventory and advise on the procurement of specialized equipment or materials.
-
Client Relations: Handle escalated customer concerns with professionalism, modeling excellent service for trainees.
Required Skills & Qualifications
Category Requirements: Must be able to pass a background check
Experience 5+ years of professional handyman/maintenance experience; 1–2 years in a lead or supervisory role.
Technical Breadth Proficiency in drywall, painting, basic plumbing (leaks/fixtures), basic electrical (switches/outlets), and carpentry.
Certifications High school diploma/GED required. Trade certifications or a General Contractor’s license are a major plus.
Soft Skills High emotional intelligence, patience for teaching, and the ability to give constructive feedback without being "the bossy guy."
Physical Ability to lift 50+ lbs, climb ladders, and work in cramped or outdoor environments.