Job Description
Job Description
Position Summary
Direct Care Staff provide compassionate, structured, and trauma-informed care to children and adolescents with behavioral, emotional, and mental health challenges in a Level III residential setting. This role is essential in maintaining a safe, therapeutic environment that promotes healing, growth, and positive behavioral change.
️ Key Responsibilities
-
️♂️ Supervision & Safety
-
Monitor and supervise youth during daily routines, activities, and transitions.
-
Ensure safety protocols are followed to prevent harm to self or others.
-
Conduct room checks, headcounts, and maintain line-of-sight supervision as required.
-
-
Behavioral Support
-
Implement individualized behavior management plans.
-
Use de-escalation techniques and trauma-informed interventions.
-
Document incidents, behavioral observations, and progress notes accurately.
-
-
Daily Living Assistance
-
Support youth with hygiene, meals, chores, and medication routines.
-
Teach and model life skills, social skills, and coping strategies.
-
-
Program Engagement
-
Facilitate structured recreational, educational, and therapeutic activities.
-
Participate in team meetings, trainings, and treatment planning sessions.
-
-
Documentation & Compliance
-
Maintain accurate logs, reports, and documentation per state and agency guidelines.
-
Adhere to HIPAA, DSS, and DHHS regulations.
-
-
Qualifications
-
High School Diploma or GED required; Associate’s or Bachelor’s in Human Services preferred.
-
Minimum 1 year experience working with youth in residential, behavioral health, or juvenile justice settings.
-
Must be at least 21 years old.
-
Valid driver’s license with clean driving record.
-
Ability to pass background checks, drug screening, and physical exam.
-
Skills & Traits
-
Strong interpersonal and communication skills.
-
Patience, empathy, and resilience in high-stress situations.
-
Working Conditions
-
Physically active role requiring standing, walking, and occasional physical intervention.
-
Exposure to emotionally intense situations and challenging behaviors.
-
Structured environment with clear expectations and accountability.
-
Ability to work collaboratively in a team environment.
-
Culturally competent and trauma-informed approach.
-
Flexibility to work evenings, weekends, holidays, and rotating shifts.