Job Description
Job DescriptionJob Description:
About White Plains Honda White Plains Honda is dedicated to delivering exceptional customer service and quality automotive products. We provide ongoing training, career growth opportunities, and a professional, supportive work environment. Job Details Salary: $15 to $19 per hour Job Type: Full Time Location: White Plains, NY 10606 Position Summary We are seeking an Automotive Business Development Consultant to join our team. This role focuses on providing excellent customer service by managing inbound and outbound calls, scheduling sales and service appointments, and maintaining customer communication to increase satisfaction and drive business growth. Key Responsibilities Answer incoming phone calls and schedule sales appointments following established scripts. Make outbound calls to customers to schedule appointments for sales and service. Log all customer communications and follow up as needed. Confirm, reschedule, and track appointments using the appointment board and database. Generate and send letters, postcards, and emails based on marketing timelines for customer follow-up. Respond to customer website requests and contact internet customers to schedule appointments. Notify necessary departments when appointments are scheduled. Assist with additional duties as assigned. Meet or exceed monthly performance goals. Work Environment This is a full-time role in a fast-paced, dynamic automotive sales environment. You will collaborate with sales and service teams to support customer engagement and retention. Equal Opportunity Employer White Plains Honda is an equal opportunity employer and maintains a drug-free workplace.
Job Requirement:Qualifications High School Diploma or equivalent. Previous experience in telephone-based customer service, telemarketing, or automotive business development preferred. Familiarity with call scripts, power tracks, and alternative customer engagement strategies. Professional, enthusiastic, and friendly attitude in customer interactions. Excellent verbal, written, and communication skills with the ability to engage effectively with team members and customers. Strong organizational and multitasking abilities; self-motivated with effective time management in a fast-paced environment. Computer literate with knowledge of Microsoft Word and data entry skills.
WHAT WE OFFER: Tremendous product & inventory Ongoing company-wide training Strong company reputation Growth opportunities Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. We Would Really Like To Hear From You!