Job Description
Job Description
This position is responsible for coordinating and scheduling preventative maintenance visits associated with maintenance packages. Working Monday through Friday, 8am–5pm, the role involves reaching out to customers to arrange their service appointments, communicating primarily with technicians to coordinate schedules, and approving maintenance requests. Strong organizational and communication skills are needed to ensure efficient completion of all scheduled maintenance activities.
• Proven experience in customer service or account management.
• Proficiency in Microsoft Word and Excel for documentation and reporting.
• Strong organizational skills to manage schedules and records effectively.
• Ability to coordinate with field technicians and other team members.
• Basic computer skills for day-to-day operations.
• Effective communication skills to interact professionally with customers and colleagues.
• Familiarity with job scheduling processes within the construction industry.
• Ability to multitask and prioritize tasks in a fast-paced environment.