​Medical Receptionist (Full-Time) - Luxury Private Medical Practice

Job Description

Job Description

Medical Receptionist (Full-Time) – Luxury Private Medical Practice

About Gotham Footcare

Gotham Footcare is NYC’s premier minimally invasive and cosmetic foot center. We operate a refined, high-performance private practice that blends medical excellence with a polished patient experience.

We are seeking a warm, professional, and highly dependable Medical Receptionist to serve as the first and last impression of our practice.

This is not a typical front desk role. We are looking for someone who brings composure, organization, and positive energy to a structured medical environment.

Schedule & Availability

This is a full-time, on-site position (40 hours per week).

Office hours:

• Monday & Friday: 7:45 AM – 6:00 PM

• Tuesday, Wednesday & Thursday: 7:45 AM – 7:00 PM

• Occasional Saturdays: 9:00 AM – 2:00 PM

Candidates must be available to work within these business hours, including shared closing shifts as part of the team schedule.

Consistent attendance and reliability are essential.

Responsibilities

• Greet and check in patients professionally

• Manage appointment scheduling and confirmations

• Answer and direct high-volume phone calls

• Maintain organized front desk operations

• Assist with patient communications

• Support surgical scheduling coordination

• Ensure a polished, welcoming environment

• Help drive positive patient reviews and retention

Qualifications

• 2+ years experience as a medical receptionist, front desk associate, executive assistant, hospitality professional, or similar client-facing role

• Strong communication skills (verbal and written)

• Professional presentation and demeanor

• Detail-oriented and organized

• Calm under pressure

• Excellent attendance history

Medical experience is welcome but not required. We value professionalism, stability, and strong communication above all.

Compensation & Benefits

• $60,000 base salary

• Monthly performance bonuses

• 10 PTO days

• 7 paid company holidays

• Health insurance

• 401(k) with company match

Who Thrives Here

• Positive and personable

• Emotionally steady

• Highly dependable

• Structured and organized

• Comfortable in a high-expectation environment

We evaluate reliability and performance closely during the introductory period.