Job Description
Job Description
Canopy by Hilton, Hilton's first lifestyle brand, is a place in the neighborhood to relax and recharge, offering simple guest-directed service, comfortable spaces, and thoughtfully local choices. Culture is key at Canopy, with team members known as 'friendly enthusiasts,' that engage guests, always going above and beyond, to make stays memorable and thoughtful. Relationships with area partners showcase Canopy's expertise in local know-how, crafting unique experiences tailored for every guest. Attention to detail and an energetic environment ensures Canopy's 'Positively Yours' service culture is a kept Brand promise, delivering a consistent 'Positive Stay,' where memories are made, and comfort is guaranteed. Join our team at our Minneapolis location in the charming and historic Mill District neighborhood.
This is a Sherman Associates owned Hilton franchised location.
The Housekeeper is responsible for the operations of cleaning rooms, public space cleaning, laundry production and other related areas of the hotel. Work closely with the Housekeeping Supervisor to cover days off and train staff, help with scheduling and other duties as assigned.
Schedule: We are currently seeking part-time availability to include both weekdays and weekends.
ESSENTIAL FUNCTIONS
- Clean guest rooms in accordance with established quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sale
- Report, turn in, all lost and found items from guest rooms, and throughout hotel
- Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
- Replace dirty linens and towels with clean items, make beds and fold towels, and clean bathrooms
- Replace guest amenities and supplies in room
- Remove trash, dirty linen, and room service items
- Check that all appliances are present in the room and in working order
- Straighten desk items, furniture, and appliances
- Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway)
- Dust, polish, and remove marks from walls and furnishings
- Organize and stock cleaning cart and organize linen closets on floors assigned
- Perform other duties as requested (i.e. cleaning unexpected spills; executing special guest requests)
- Report/communicate any maintenance needs found in guest rooms while cleaning
- Assist other housekeeping associates in maintaining clean and organized work and public areas
- Anticipate customer needs with the ability to change goals and direction quickly
- Maintains customer service and excellent relations with guests, visitors, vendors and other external or internal organizations
- Comply with safety regulations and maintain clean and orderly work areas
- Meet standards for room completion with quality results
Minimum Requirements
- No prior housekeeping experience required
- Related hospitality or commercial cleaning experience preferred
- Ability to communicate effectively and follow directions
- Must maintain a neat, clean, and well-groomed appearance
- A passion for the mission, vision, and values of Sherman Associates
- Schedule may vary due to the specific needs of the hotel
- Ensure compliance with brand standards, federal, state and local hotel laws regarding health and safety services
WORK ENVIRONMENT
- While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration
- The employee is occasionally exposed to a variety of extreme conditions at construction job sites
- The noise level in the work environment and job sites can be loud
- Exposure to/handling of biological substances such as blood, urine, and vomit
PHYSICAL REQUIREMENTS
- Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis
- Must be able to lift up to 50 lbs. on a regular and continuing basis
- Must be able to push and pull carts and equipment weighing up to 200-lbs. on a regular and continuing basis
- Requires frequent kneeling, squatting, grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
ADDITIONAL SCREENING REQUIREMENTS
- Must successfully meet criminal background screening requirements for position.
Benefits:
Compensation and Benefits
Pay Range: $17.50/hr
We offer a comprehensive benefits package to part-time employees which may include:
- Employer-paid short-term disability
- Employer-paid life insurance
- Employer-paid employee assistance program
- Fully vested 401k company match program
- Starbucks and Hotel discounts
Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.
This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.
Only applicants who complete our online application process will be considered for employment. Applicants that need reasonable accommodations to complete the application process may contact careers@sherman-associates.com.