Job Description
Job DescriptionPosition Title: HR Administrative Assistant
Position Location: New York, NY, 10003
Remote, Hybrid, In Office: In Office
Days of the week: Monday - Friday
Working Hours: 730am - 4, 30 minute OR 8am to 430pm
Rate Details: $24.50 - 26.50
Potential for Contract Extension or FTE: Contract only
Industry Background: Customer Service, Call Center, or HR experience, Medical Billing.
Primary tasks involve handling a high volume of Benefits and Human Resources related inquiries through multiple communications channels including service requests, telephone calls, face to face, and virtual interactions; creating detailed case logs using HR Connect to document all interactions and track work in progress and actions taken.
Duties include processing a variety of HR and Benefits transactions utilizing a variety of software programs.
Will utilize interpersonal and telephone skills in heavy interaction with internal and external customers. Must have good oral and written communication skills, and have the ability to handle multiple tasks and changing priorities as required.
Must exercise confidentiality and strictly adhere to ethical standards of business conduct at all times.
Must have technical or professional skills:
Knowledge and understanding of employee benefit plans and human resource policies is a plus.
Demonstrated time management and priority setting skills
Excellent organizational skills
Competent in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
Demonstrated customer service skills
Flex skills/nice to haves:
Call Center experience is a plus.
Soft Skills:
Strong written and verbal communication skills
Education or certification requirements:
Highschool Diploma #ZR