Senior Technical Sales

Job Description

Job DescriptionSalary: $85,000-$125,000/year

JOB TITLE: Senior Technical Sales

REPORTS TO: Director of Saales & Marketing

STATUS: Full-time, exempt

LOCATION: Remote, AZ

SALARY RANGE: $85,000-$125,000/yr +commissions based on interview outcome and qualifications

BENEFITS: Medical with HRA, dental, and vision insurance, PTO, 6% 401k match, 3 mental wellness visits

About Tidal Vision:

We believe that sustainability should not require customers to compromise on price, convenience, or performance. Our mission is to create positive and systemic environmental impact by making our biopolymer solutions cost competitive, more convenient, and better performing than the synthetic chemicals we displace. We value innovation and take pride in challenging the status-quo; we choose to view obstacles as opportunities. We value new ideas and encourage the team to apply creativity and invent new solutions to meet challenging demands. We foster open, direct communication, and a collaborative working environment through our unique approach to work culture. We value our employees and demonstrate that through our compensation and benefits programs and opportunities for growth and development.

Applied Specialties, Inc. (ASI):

Applied Specialties, Inc. was founded in 1981 as a water treatment company that specialized in providing heavy industry clients with service and technology geared to individual needs. The founding concept was, and remains today, concentrated on solving client problems with as little chemicals as possible. ASI was acquired by Tidal Vision in 2024, and both work towards providing valuable solutions to our customers while serving our mission.

About Tidal Visions Unique Work Culture:

Tidal Vision strives to build and invest in the highest performing and most innovative team. We put our people and customers above process, avoid company-wide rules as much as possible, and have the courage to take unusual approaches to advance our mission. With this approach, we believe we can create a more flexible, fun, stimulating, creative, collaborative, and innovative organization.

Our commitment to developing, practicing and promoting direct and open communication, responsibility and freedom, and leading with and seeking context is a responsibility for every role at Tidal Vision.

JOB SUMMARY:

The Technical Sales Representative is responsible for all aspects of the sales function within

his/her particular geographic region, Arizona. This includes planning and implementation of strategies, marketing, sales and customer satisfaction within the defined territory. He/she must be knowledgeable in all areas of water treatment including boiler water, cooling water, process water, wastewater and potable drinking water chemicals.

ESSENTIAL JOB FUNCTIONS:

• Make SAFETY a top priority stay current on all training, practice safety and promote safety among other Applied Specialties staff, clients, and contractors.
• Actively assist corporate in the development of new product concepts and new technologies.
• Lead and/or give support in the development and distribution of various sales materials including but not limited to written training material, in person or web based technical training, and marketing material.
• Meet all requirements in supporting company branding/awareness including but not limited to online activity, case studies, written proposals, presentations, and best practices.
• Work closely with current and prospective customers to understand business needs and make recommendations that will maintain and grow sales within assigned territory.
• Sell new accounts by promoting, prospecting and running trials to increase the sales territory.
• Develop strong relationships with key stakeholders in current and prospective customers, including plant or facility executives.
• Provide technical support to customers; identify and resolve customer challenges, escalate challenges as necessary.
• Engage in problem solving by analyzing, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
• Actively sell and support ASIs technology, solutions, and service to promote long-term business relationships with ASI.
• Maintain and/or increase business with current accounts by establishing a call frequency adequate to service these accounts.
• Develop and maintain full knowledge and understanding of the competition.
• Communicate territory needs and opportunities to the appropriate manager(s).
• Complete all required reports (weekly, monthly, etc.) in an accurate and timely fashion.
• Drive sales activity to achieve monthly revenue and sales targets.
• Work with corporate in communication of initiatives to clients including but not limited to sales prices.
• Attend and actively participate in all sales meetings.
• Improve the efficiency and competitive position of the organization within the marketplace.
• Devise and implement sales strategies and forecasts.
• Complies with all ANSI, EPA, DOT, and OSHA regulations and company policy including hazardous wastes.
• Reports all accidents, injuries/illnesses, spills to supervisor.
• Adhere to ISO documents and meet company/department quality, environmental and safety objectives.

BASIC QUALIFICATIONS:

• Bachelor's degree in Business, Science or related field.
• Five (5) or more years of direct experience and knowledge and/or familiarity with chemicals, their applications and handling. Related experience consists of sales or service in similar water treatment industries or corporate technical service roles. Additional experience and proven sales growth will be considered in total compensation.
• Previously demonstrated ability to work with customers in sales and/or service environment.
• Knowledge of Water Treatment products and nomenclature.
• A pleasant telephone voice/manner. Good telephone etiquette.
• Self-motivated, self-starter, sense of urgency, personable, extroverted personality and ability to work in a detailed environment for extended periods of time without direct supervision.
• May require working weekends and long hours.
• Excellent communication and interpersonal skills.
• A drivers license is required for any transportation necessary for service calls with acceptable Motor Vehicle Record.
• Use of Microsoft Office products, especially Microsoft Word and Excel is a must.

Licensing & Special Requirements

• Incumbent is subject to a criminal background check.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

The work environment requires standing, sitting, bending, and walking for long periods. Duties performed in an office environment, and on customer sites as needed. When visiting customer sites, employees must wear proper PPE and adhere to all state and federal safety regulations.

Tidal Vision and ASI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

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