Job Description
Job Description
Bosch Building Technologies – Program Coordinator
About Robert Bosch GmbH
Headquartered in Germany, Robert Bosch GmbH is a premier global supplier with four primary business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology. Over 400,000+ associates generate sales of over €90 billion. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” Ninety-two percent of the share capital of Robert Bosch GmbH is held by Robert Bosch Stiftung GmbH, a charitable foundation. The special ownership structure guarantees the entrepreneurial freedom of the Bosch Group, making it possible for the company to plan over the long term and to undertake significant investments in safeguarding its future. In North America, Robert Bosch LLC supplies automotive original equipment and aftermarket products, industrial drive and control technology, power tool, security and building technology, thermo-technology, household appliances, solar energy, healthcare, and software innovations. Bosch established its regional presence in North America in 1906 and now employs 41,000 associates in more than one hundred locations.
Bosch Building Technologies Integrator Business
The regional system integration business called Bosch Building Technologies offers solutions and customized services for building security, energy efficiency, and building automation for commercial buildings and infrastructure projects Bosch started its Integrator Business in North America through the acquisition of Climatec in 2015. Climatec expanded Bosch’s role as a comprehensive supplier of energy, building automation and security solutions. Climatec is recognized in the building industry as an independent single-source integrator of critical building systems including energy services, building automation and security & life safety in the U.S. market. The company provides consulting, planning, implementation and 24/7 remote management. Climatec is active in several market segments and industries including data centers, commercial real estate buildings, and federal, state, and local government. Climatec has operated as an independent entity, maintaining its offices in Arizona, California, Nevada, Texas, New York, and New Jersey. Climatec continues to represent and integrate numerous leading manufactures’ product lines across its wide range of services, including Bosch products. In 2023, Bosch acquired Canadian-based security integrator Paladin Technologies. Merging Paladin Technologies and Climatec will significantly expand Bosch’s Integrator Business in North America. Today the combined entity of Bosch Building Technologies (previously Climatec and Paladin Technologies) represents over $800M in revenues and 2800 associates. Utilizing the strengths of both companies, Bosch offers its customers a complete portfolio of networked and efficient energy, building automation and security solutions.
Job Summary: In this position you will serve as a primary point of contact to support the customer and assist in the management of core customer accounts. Work will be a blend of sales support activities, project management and administrative support to ensure our ability to deliver on our commitment as a Trusted Business Partner
Responsibilities:
- Maintain and protect assigned Company assets.
- Represent Company in a business-like professional manner in both conduct and appearance, to maximize client satisfaction.
- Work in compliance with the Company’s polices and procedures including safety manual with safety of self and others in mind at all times.
- Accurate, complete and timely record keeping in all areas of responsibility
- Available to work outside of, or in addition to normal businesses hours.
- Work proactively and in a positive manner with co-workers.
- Communicate effectively and timely to resolve Company, Client, or other inquiries and/or requests.
- Provide overall Sales Support as needed/requested, including partnering with contracted colleagues/subcontractors on RFPs/Proposals for work outside of VTI’s geography
- Provide project management support for national customer work completed by contracted colleagues/subcontractors
- Customer’s main point of contact for all installation, service, billing, data support, false alarm research, monitoring and technical questions.
- Address database errors and delegate appropriately for timely resolution
- Assign each request to an individual for ownership
- Maintain the Client project dashboard (tracking and visibility mechanism)
- Escalate items when necessary to appropriate parties
Required Qualifications:
- High School diploma or equivalent
- Proficiency with Microsoft Office and computerized business systems as demonstrated by a minimum of 1 year of experience
Preferred Qualifications:
- 2+ years of experience in the security industry in a customer facing role
- Education beyond high school, either 2 year or 4 year degree
Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
- Must be able to communicate effectively, (i.e., see, hear, speak, and write clearly) in order to communicate with colleagues and/or customers; manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment.
Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.
- The office is clean, orderly, properly lighted, and ventilated. Noise levels are considered low to moderate.
Additional Information:
- Compensation: $55,000 - $66,5000 (DOE)
- Working Hours: This position generally works Monday- Friday, overtime and on call when necessary
- Travel Requirements: N/A
- Benefits: Associates and their eligible family members are offered comprehensive medical, dental, and vision plan options as well as company-provided basic life insurance, AD&D, short-term and long-term disability, and access to the employee assistance program. Voluntary benefit options include supplemental life and AD&D insurance, accident, critical illness, and hospital indemnity insurance plans, identity theft protection, pet insurance, and HSA and FSA account options. Associates also have the option to enroll in the company’s 401(k) plan. In addition, associates receive PTO (paid time off), state-mandated sick leave, and 9 paid holidays. Benefits are effective on their first day of employment.
401(k) employer match of $0.50 for every $1.00 contributed by the associate up to 6% of earnings.
Equal Employment Opportunity Statement
This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
Equal Opportunity Employer, including disability / veterans.
All your information will be kept confidential according to EEO guidelines.
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Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, you can reach out to our HR team for support at 602-944-3330 or email talentacquisitionteam@climatec.com. Please note our HR representatives do not have visibility of application or interview status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.