Director of Billing and Credentialing

Job Description

Job Description

We’re Hiring: Director of Billing Services

Are you an experienced revenue cycle leader ready to drive strategy, compliance, and operational excellence? We are seeking a results-driven Director of Billing Services to lead our billing, collections, and credentialing functions. This is a high-impact leadership role responsible for improving financial performance, streamlining workflows, and ensuring compliance with healthcare billing regulations.

Position Summary:

The Director of Billing Services oversees the full spectrum of patient billing operations, including claims submission, collections, denials management, and contract compliance. Working collaboratively with clinical, administrative, and financial teams, this role ensures accurate and timely billing while driving continuous improvements across the revenue cycle.

Key Responsibilities:

Leadership & Department Oversight

• Direct daily operations of the billing, collections, and credentialing teams.

• Recruit, train, supervise, and evaluate department staff.

• Provide guidance, coaching, and development to promote high performance.

Billing & Revenue Cycle Management

• Oversee the complete billing process, including charge entry, third-party billing, and payment reconciliation.

• Monitor denials and coordinate appeals to maximize collections.

• Maintain charge master accuracy and ensure payer contract compliance.

• Perform billing audits and documentation reviews to ensure accuracy and regulatory adherence.

Data Analysis & Performance Improvement

• Use billing and collections data to identify trends and improve workflows.

• Optimize use of billing systems and implement process enhancements.

• Prepare reports and metrics for executive leadership.

Collaboration & Compliance

• Work closely with clinical and administrative teams to resolve billing issues and streamline operations.

• Stay up-to-date on regulatory changes, payer requirements, and emerging billing technologies.

• Ensure department operations are fully HIPAA-compliant and meet federal/state regulations.

Qualifications:

• Bachelor’s degree in Business Administration, Health Care Administration, or related field (preferred)

• Minimum 5 years of healthcare revenue cycle experience (physician and hospital billing)

• At least 2 years in a supervisory or management role

• NCCT Certification required

• CPC certification or higher preferred

Skills & Abilities:

• Deep knowledge of healthcare billing, collections, credentialing, and denials management

• Strong leadership and team development skills

• Excellent time management, analytical, and problem-solving capabilities

• Skilled in using billing platforms and Microsoft Office

• Outstanding communication and collaboration abilities

• Ability to manage multiple priorities in a fast-paced environment

• Committed to maintaining confidentiality and professional integrity

What We Offer:

• Competitive Salary

• Comprehensive Benefits Package, including:

  • Health Insurance

  • Dental & Vision Coverage

  • 401(k) Retirement Plan

• Supportive and collaborative work environment

• Opportunities for professional growth and leadership development

• Work-life balance with regular weekday hours