Job Description
Job DescriptionThe Office Assistant supports the day-to-day operations of a 55+ active community in Anaheim Hills. This role assists the property manager with administrative tasks, tenant communication, maintenance coordination, and record keeping to ensure efficient property operations and high tenant satisfaction. Full time or part time.
Key Responsibilities
Administrative Support
Answering phones and front desk customer serviceMaintain tenant files, lease agreements, and property records.Responsible for deposits and reports from the Rent Manager, when needed.Prepare notices, flyers, correspondence, basic reports, newsletter and calendar, when needed.
Tenant RelationsRespond to tenant inquiries via phone, email, or in personCoordinate and prepare paperwork for move-ins, move-outs, and lease renewalsEnsure compliance with lease terms and property policies
Assist with monthy dinners for the residents, when needed.
Maintenance CoordinationReceive and track maintenance requestsFollow up to ensure repairs are completed in a timely mannerMaintain maintenance work orders and invoices from vendors.
Financial AssistanceAssist with rent collection and posting payments in Rent ManagerTrack late payments and prepare notices as directedSupport budget tracking and basic accounting tasks
QualificationsHigh school diploma or higher (Associate’s degree preferred)Strong organizational, time-management skills, and attention to detail. 60 wpmExcellent communication and customer service abilitiesProficiency in Microsoft Office, Google Docs, OneDrive, Canva preferredAbility to handle multiple tasks and work independently
Ability to use Apple computer a plusMUST live within 15-20 minutes of Anaheim Hills
Skills & CompetenciesGood front office and people skills, ttention to detail, problem-solving skills, professional demeanor, ability to handle confidential information, strong follow-up and coordination skills