Job Description
Job Description
Receptionist – Medical Oncology (Front Office Coordinator)
Pomona, CA
Day Shift | Mon–Fri, 8:30 AM – 5:30 PM
About the Role
We are seeking an experienced Medical Receptionist / Front Office Coordinator to support daily operations in our busy oncology office. This role is patient-facing and critical to ensuring smooth scheduling, check-ins, and communication across the care team.
Responsibilities
- Greet patients, manage check-in/check-out process, and answer high-volume phone calls.
- Schedule appointments and coordinate with providers.
- Handle patient insurance verification and paperwork.
- Perform administrative tasks including scanning, faxing, and maintaining records.
- Support staff with front office operations in a fast-paced environment.
Qualifications
- 2+ years of experience as a medical receptionist in a healthcare setting.
- Knowledge of health plans, IPA processes, and medical terminology.
- Proficiency with Microsoft Office Suite and office equipment (fax, scanners, multi-line phones).
- High School Diploma or equivalent required.
- Ability to thrive in a busy, high-traffic medical office.
Why Join Us
- Work Monday through Friday – no weekends, holidays, or on-call.
- Be part of a dedicated care team supporting oncology patients.
- Gain valuable healthcare experience in a respected medical center.