Case Manager

Job Description

Job Description

The Case Manager (CM) provides intensive, long-term case management and psychotherapeutic services to youth seeking higher education in the MMYC Supportive Housing Program with the goal of improving the youths inter and intrapersonal skills needed for the successful transition to or to maximize their ability to live self-sufficiently. Responsibilities include regular meetings with program participants; creating and updating Individualized Case Plans and Service Strategies; providing referrals to external programs and services; tracking the progress of each client; working in partnership with other team members to foster growth among participants. The case manager should have knowledge of the Positive Youth Development approach and experience working with youth from a diversity of backgrounds and life experiences.

JOIN US AND SUPPORT YOUTH TO LIVE, WORK, AND STUDY WITH DIGNITY, HOPE, AND JOY!

Latin American Youth Center’s (LAYC) mission is to empower youth to achieve a successful transition to adulthood, through comprehensive and innovative programs that address youths’ social, academic, and career needs. To achieve this mission, LAYC provides services and opportunities to approximately 4,000 individuals annually to support academic achievement, promote healthy behavior, and guide youth towards successful adulthood.

We believe in a future where all youth pursue their dreams, reach their goals and acquire the skills and self-confidence to live a life of purpose, connection, contribution and joy.

COMPETITIVE BENEFITS

In addition to a friendly work environment, we are pleased to offer the following benefits to our employees.

• Medical, dental, and vision plans with prescription coverage.
• Employer-paid life insurance
• Voluntary long-term disability and supplemental life insurance
• Matching 401(k) program beginning at hire
• 3 weeks paid vacation leave per year; PTO is accrued, increasing to 4 weeks with tenure.
• 12 paid holidays per year, 12 days paid sick leave per year and 4 wellness days. Sick and wellness days are prorated during your first year based on your start date, then available in full in subsequent years.
• Eight weeks paid parental leave, including adoption and foster care.
• Health club discounts
• One to two days per week of telework for most positions (eligible after first 60 days).

ESSENTIAL RESPONSIBILITIES

• Interview participants or applicants for housing assistance and assist them in the completion of housing applications, certifications, and declaration forms.
• Develops each youth’s Case Plan within 30 days of admission and updates every 3 months to articulate

goals, objectives, and identify the key resources needed.

• Schedule and conduct interviews with clients or applicants in person for determination and/or recertification of eligibility.
• Obtain relevant information concerning items such as income, other monetary resources, and financial obligations from applicants and participants.
• Calculate housing allowances to establish the level of rent based on HUD regulations.
• Explain rent calculations to clients; prepare and send appropriate notices of rent adjustments in accordance with HUD regulations.
• Monitors youth’s progress and maintains frequent communication with youth through phone calls, home visits, school visits, text messages, and any other means of communication to ensure that individual goals are being addressed and met.
• Works with and develops strong, healthy relationships with youth, family members, and others involved in the youth’s life.
• Provides in-depth skills development (life skills, career development, etc) on an individual basis for youth as needed.
• Works with community agencies, school leaders, and LAYC/MMYC program staff to develop and foster effective coordination of services for youth.
• Collaborates with external evaluators and assists in data collection as needed.
• Provides crisis intervention and responds to emergencies as necessary and remains available for emergencies.
• Participates in the Coordinated Entry system with other providers
• Enters all notes/data and appropriate data into HMIS/ETO systems daily
• Improves professional skills by attending workshops, seminars, and training sessions as allowed by time and funding constraints.
• Prepare and maintain case files for each participant.
• Make appropriate referrals to additional support services as needed and assist with follow up.
• Facilitate and/or coordinate workshops that reflect the youth and family needs.
• Submit Monthly Reports on active caseload and update all related spreadsheets.
• Performs other duties as assigned by the Program Manager.

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelor’s degree in Counseling, Social Work, or a related field of study.
• Minimum of three years of experience working with at-risk youth.
• Driver’s License required.
• Proficient computer skills experience with ETO or other data collection system a plus.

SKILLS & QUALIFICATIONS

• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Experience in managing crisis situations.
• Knowledge of case management, monitoring, and reporting.
• Ability to work well and communicate with a culturally diverse population.
• Ability to translate Positive Youth Development techniques into practice.
• Strong organizational skills and ability to work with minimum supervision.
• Excellent oral and written skills
• Knowledge of community and local resources, DC and MD.
• Flexible schedule, including occasional evenings for school events.
• Complete criminal and child abuse/neglect clearances.
• Flexible, energetic, positive individual with commitment to youth development in a high quality, respectful environment.
• Ability to work well and communicate with culturally diverse populations.
• LAYC/MMYC requires the COVID-19 vaccine of all its employees. You will be asked to provide proof of vaccination at the time of your interview and at your onboarding.

PHYSICAL REQUIREMENTS

This is largely a sedentary position that requires the ability to speak, hear, see, and lift small objects up to 10 lbs. May require the ability to travel locally and/or regionally.

LAYC/MMYC is an equal opportunity employer committed to providing opportunities without regard to age, race, color, pregnancy, national origin, religion, sex, gender identity, sexual orientation, disability, veteran status, or status within any other protected group.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

TO APPLY

Please submit a cover letter and resume.