Job Description
Job Description
Job Specification & Job Description
Job Title: Data Entry Clerk /General Associate
Job Specification
A. Job Summary
The Data Entry Clerk/General Associate is responsible for accurately recording, updating, and maintaining package information within the company’s logistics system. This role ensures proper labelling, verification, and cross-checking of all packages, while coordinating closely with warehouse, dispatch, and customer service teams to ensure smooth operational flow. The incumbent also assists with walk-in package drop-offs and provides courteous support to drivers and customers. Attention to detail, accuracy, and strong communication are key to success in this role.
B. Minimum requirement
Specific job knowledge and skills required.
· Data entry experience
· Ability to work under pressure.
· Ability to lift packages up to 25 lbs occasionally (for cross-checking purposes).
· Strong level of accuracy and attention to detail
· Excellent communication and teamwork skills.
· Ability to follow safety procedures and operational guidelines
· Ability to adapt to changes in the workplace.
· Ability to work independently and as part of a team.
· Ability to display excellent customer service.
ii. Qualification / experience
· High School Diploma or equivalent required; further education in Logistics, Business Admin or IT is an asset.
· Minimum 1 year of experience in data entry, preferably in a shipping, logistics, or warehouse environment.
· Excellent typing speed with high attention to detail and accuracy.
iii. Working conditions
· Agreeable working environment.
· Required to sit, stand, bend, and lift for extended periods.
· Exposure to varying warehouse temperatures and conditions.
· May be required to work on scheduled day off if needed or in the event of emergencies.
· Will mostly be exposed to dust or cluttered space.
C. Reporting Relationship
· Reports directly to the Company Manager
· Receives functional direction from the Executive Directors of the company.
Job Description
The ideal candidate will be responsible for:
i. Accurately input all incoming /outgoing package information into the logistics software.
ii. Update package and manifest statuses promptly and correctly.
iii. Maintain detailed and up-to-date electronic records of shipments for easy retrieval and reference.
iv. Assist in assigning tracking numbers, destination codes, and customer identifiers to packages.
v. Generate and affix appropriate labels to each package in accordance with company protocols.
vi. Re-label or re-tag packages as needed to ensure clarity and scan-ability.
vii. Conduct visual and digital verification of package data (size, weight, tracking number, recipient info) against systems records and labels.
viii. Flag and correct any discrepancies between physical packages and labels.
ix. Work closely with warehouse and dispatch teams to resolve inconsistencies or missing information.
x. Liaise with warehouse, dispatch, and customer service teams to ensure seamless package flow.
xi. Communicate package-related issues promptly to supervisors.
xii. Provide courteous and professional service when interacting with drivers/ customers etc.
xiii. Assist with walk-in packages drop-offs.
xiv. Following safety protocols and guidelines to ensure a safe working environment.
Company DescriptionOur company specializes in delivering a top-tier Air Freight and Sea Freight Consolidation Service, redefining the logistics landscape by seamlessly merging individual consignments from various shippers into unified shipments destined for their final destinations. Operating out of Atlanta and the Miami area, our consolidation methods, including palletizing cargo for secure stacking, packing items into E or D containers for standardized transport, and utilizing barrels for specific cargo types, ensure not only optimal space utilization but also significant cost reductions. We are dedicated to providing a streamlined and cost-effective solution for shipments bound for Jamaica and the wider Caribbean, ensuring the safe and prompt delivery of goods to their ultimate destinations.
Company Description
Our company specializes in delivering a top-tier Air Freight and Sea Freight Consolidation Service, redefining the logistics landscape by seamlessly merging individual consignments from various shippers into unified shipments destined for their final destinations. Operating out of Atlanta and the Miami area, our consolidation methods, including palletizing cargo for secure stacking, packing items into E or D containers for standardized transport, and utilizing barrels for specific cargo types, ensure not only optimal space utilization but also significant cost reductions. We are dedicated to providing a streamlined and cost-effective solution for shipments bound for Jamaica and the wider Caribbean, ensuring the safe and prompt delivery of goods to their ultimate destinations.