Job Description
Job DescriptionWe are looking for a dedicated Receptionist to join our team in Midland, Texas. This Contract to permanent position is an excellent opportunity for a bilingual individual passionate about delivering exceptional customer service in a fast-paced environment. Reporting to the General Manager, you will play a key role in ensuring smooth day-to-day operations at a trucking center.
Responsibilities:
• Welcome and assist visitors with courtesy and attention to detail.
• Provide outstanding customer service to clients and guests.
• Manage and operate the cash drawer, ensuring accurate transactions.
• Process payments through cash, credit card, or check methods.
• Complete special assignments and tasks as directed by management.
• Handle multi-line phone systems efficiently, including answering, transferring calls, and taking messages.
• Maintain a pleasant and detail-oriented phone demeanor at all times.
• Perform accurate data entry to support administrative processes.
• Communicate effectively in both English and Spanish to assist a diverse customer base.
• Collaborate with team members to support overall office operations.• Minimum of 1 year of experience in a receptionist or customer service role.
• Fully bilingual in English and Spanish, both written and spoken.
• Proficiency in operating multi-line phone systems.
• Strong customer service skills with a pleasant and detail-oriented demeanor.
• Experience in cash handling and payment processing.
• Ability to perform accurate data entry tasks.
• Excellent multitasking and organizational abilities.
• Familiarity with effective phone etiquette and communication techniques.