Job Description
Job DescriptionBenefits:
- Life Insurance
- Paid Birthday Off
- 401(k)
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
About Us
At Culligan Water of Greater Kansas City, excellence isnt optional its our standard. Were a team that values growth, accountability, and delivering exceptional results. Mediocrity has no place here. If youre passionate about helping others, thrive in a supportive environment, and want to build a meaningful career, this could be the role for you.
The Role
As a Customer Service Representative, youll be the first point of contact for our customers. Youll answer calls, schedule appointments, resolve billing questions, and work closely with our service and sales teams to ensure every customer has a positive experience.
This is a full-time, in-office position (MondayFriday, 8:00 AM 5:00 PM) with training provided no prior water industry experience needed!
What Youll Do
- Handle high-volume inbound calls with professionalism and care
- Provide billing and account support
- Schedule service and sales appointments
- Follow up with customers to confirm resolution and satisfaction
- Collaborate with team members to resolve challenges
- Keep accurate records and contribute ideas to improve processes
What Were Looking For
Required:
- High school diploma or equivalent
- Reliable transportation to Olathe, KS
- Strong communication and organizational skills
- Positive, team-oriented attitude
- Must pass background check and drug screening (per KS & MO law)
Preferred:
- NetSuite or similar software experience
- Prior customer service or administrative experience
What We Offer
At Culligan, we know work is more than a paycheck. We offer:
- A predictable MondayFriday schedule no nights or weekends
- Comprehensive training no industry experience required
- A supportive team culture with opportunities for growth
- Meaningful work helping families improve their daily lives
Why Join Culligan?
We believe the right attitude matters more than experience. If youre naturally helpful, enjoy problem-solving, and thrive in a team environment, well invest in training you for success. Join us and help families and businesses across Kansas City improve their water quality and daily lives.
Apply today! Send us your resume we cant wait to meet you!
Culligan Water of Greater Kansas City is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.