Search

In-Home Onboarding Specialist

Casa
locationSan Francisco, CA, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

In-Home Onboarding Specialist

(Early-Stage Startup Role | Field-Based Home Inventory)

About Casa

Homes are people’s most treasured assets, yet owning one often feels overwhelming. Casa is reimagining homeownership with a next-generation property management platform for single-family homes. We partner exclusively with primary homeowners, helping them stay on top of maintenance, handyman visits, and vendor coordination — so they can enjoy their homes instead of stressing about them.

We’re an early-stage startup backed by leading investors, and we’re building a founding team of driven, detail-oriented people who want to grow with us.

The Role

As an In-Home Onboarding Specialist, you’ll be on the front lines of Casa’s mission — creating a complete digital profile of every home we serve. Think of it as turning a physical house into a “smart” record that our team can proactively manage.

This isn’t HR or employee onboarding. Instead, it’s home onboarding.

If you’re motivated, tech-savvy, and excited to join a fast-moving startup, this is your chance to build valuable skills, interact with high-end clients, and make a visible impact from day one.

What You’ll Do

  • Visit member homes and conduct detailed room-by-room inventories

  • Photograph and document appliances, electronics, lighting fixtures, and other assets

  • Use specialized tools (3D scanner, paint scanner, floorplan apps) — training provided

  • Record fire safety devices, utilities, and other essential home infrastructure

  • Speak with homeowners to capture vendor info and service preferences

  • Represent Casa with professionalism, confidence, and discretion

  • Ensure all data is logged cleanly and accurately in our app

What We’re Looking For

  • Recent graduate or early-career professional eager to grow in a startup environment

  • Detail-oriented and highly organized — you notice the little things

  • Excellent communicator who can make homeowners feel comfortable and cared for

  • Tech-friendly: comfortable using iPads, cameras, and connected tools

  • Physically able to move through multi-level homes, carry equipment, and perform hands-on tasks

  • Reliable personal vehicle, valid driver’s license, and proof of insurance

  • Clear background check required

Bonus Points

  • Experience in hospitality, real estate, home services, property management, or inspections

  • Customer-facing or “white-glove” service background

Why Join Us

  • $30/hour starting rate

  • Flexible scheduling (20–40 hrs/week depending on your availability)

  • Professional training and equipment provided

  • Opportunity to grow as Casa scales — early hires will shape the company’s culture and processes

  • Work directly with a founding team at a venture-backed startup

How to Apply

Interested? We’d love to hear from you. Apply through ZipRecruiter with your resume and a short note on why this role excites you. Highlight any experience that shows your attention to detail, professionalism, or customer-facing work.

Company DescriptionHomes are people’s most treasured assets, and yet the ownership experience sucks. We're building a next-generation, personal property manager for every single-family home to make homeownership a joy.

Company Description

Homes are people’s most treasured assets, and yet the ownership experience sucks. We're building a next-generation, personal property manager for every single-family home to make homeownership a joy.

Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...