Job Description
Job DescriptionPosition Description: SUMMARY OF POSITION:
The Director of Compliance and Leasing possesses excellent organizational skills, is detail oriented, can multi-task, can coordinate complex situations, prioritizes work, meet deadlines, is analytical, and reliable. The Director is responsible for all compliance, rental and certification activities.
ESSENTIAL FUNCTIONS:
\tFair Housing and Section 504 Administrator
\tMonitor unit transfer process; provide directives/guidance to Compliance Managers/Clerks/Directors
\tMonitor processing of Fair Housing and Reasonable Accommodation
\tDevelop/enhance procedures and forms
\tDevelop/discuss PoAs for applicable staff (i.e.: Transition Plans, Staff Restructure Plan/Assess Staff responsibilities and assign work as needed and applicable)
\tDevelop/discuss SOPs and policies for applicable staff (i.e.: Section 504/Fair Housing Procedure, Tenant Grievance Policy, Employee Grievance Procedure, Performance Improvement Plans, etc.,)
\tDevelop/discuss affordable housing learning modules for applicable staff
\tAbility to review tenant files and comprehend/abstract and provide resolution/feedback as needed
\tResearch and summarize applicable affordable housing regulations. Disseminate to applicable staff.
\tOutreach/Respond to various agency audits and/or requests (i.e.: HUD, CGI, HCR, Human Rights, Commissions, elected officials, etc.,)
\tComprehension of EIV requirements (i.e. have WASS ID, EIV security awareness, obtain EIV Reports, EIV Coordinator)
\tComprehension of Tenant and landlord issues/legal cases
\tProvide affordable housing related guidance to applicable staff
\tAssist with feedback and suggestions current software/third party compliance vendors/consultants
\tMonitor gross rent change status (i.e.: approvals and implementation of new rent charges)
\tAttend routine weekly meetings; disseminate information to teams as applicable
\tAbility to travel between all boroughs
\tDelegate duties to Rental/Recertification staff as needed
\tProvide guidance, monitor, execute and ensure compliance with regulatory requirements for various Local, State & Federal housing, Project Based Section 8. Provide oversight to leasing & recertification departments
\tRespond to agency file reviews as required by State, Federal and Program related housing requirements. Complete random file audits to ascertain compliance and/or provide guidance to staff as applicable.
\tPrepare responses to Management/Tenant File Reviews.
\tPrepare/submit/review annual reporting requirements to agencies
\tTrack and respond to Fair Housing and/or Reasonable Accommodation requests. To teach Rental Assistant how to review, track and assist with responding. Advised and provide continuous guidance as needed, to Assistant Recertification Manager regarding reasonable accommodation transfer requests.
\tRoutinely research regulations to aide in keeping current with housing program requirements
\tAssist accounting and collections department with solutions to resolve relatable issues
\tAssist with and/or respond to complaints received from HCR, Human Rights Commission, HUD, etc.,
\tDraft job descriptions, policies and procedures. Work with Rental and Recertification staff to ensure comprehension of job functions and/or proper execution of tasks.
\tDraft department restructure and training plans for Rental and Recertification staff.
\tRead, interpret and abstract regulations and regulatory documents. Review Regulatory Agreements to provide staff with directives as needed.
\tProvide feedback on processes for continued efficiency
\tRepresent the company in a professional manner at all the times
\tProvide organizational support and regulatory guidance to various departments as applicable
\tPerform other related duties as assigned
The above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of the job. It is not to be construed as an exhaustive statement of all the job functions
REQUIREMENTS & COMPETENCIES:
To be successful, the Senior Director of Compliance, an employee must maintain confidential information regarding the personal history of employee records. Should possess the following skills:
\tAbility to identify gaps and create improvements
\tTeamwork and Collaboration
\tProject Management
\tCompetent Analytical Ability
\tSelf-motivated
\tTeam-worker and Multi-tasker
\tTime management
\tExcellent organizational and record-keeping skills, detail-oriented and apply initiative.
\tAbility to work well with the general public and within a team environment
\tAdministration of the Rental and Recertification (Recertification Director, Rental Manager, Rental Assistant, Quality Assurance Specialist, etc.,)
\tAttend trainings and seminars by HCR, MRI, HPD, etc., as applicable.
EDUCATION / WORK REQUIREMENTS:
\tMinimum of 10 years of Affordable Housing in Section 8, Section 236, LIHTC, HFA and Mitchell Lama housing experience required -as well as other NYC program familiarity
\tAccreditations: Certified Occupancy Specialist, LIHTC Certified, Assisted Housing Manager, AFHMP
\tBachelors degree required
\tExperience with re-marketing, lease-up, re-rentals and recertifications
\tHousing software familiarity (i.e.: Yardi / Realpage)
\tMicrosoft Office and Internet proficiency is a plus
LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc.
REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to use discretion and exhibit high level of confidentiality.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SAFETY & SECURITY:
All workers are under obligation to follow rules and regulations pertaining to safety and security. Failure to comply with safety & security rules and regulations will result in disciplinary action up to and including termination of employment
EVALUATION METHODOLOGIES:
This position will be evaluated based on the incumbents ability to prioritize, time management skills and flexibility. In addition, the incumbents performance will be measured and evaluated according to the standardized tool used for all employees providing service to internal and external customers and incorporating Companys policies and procedures.
$115,000.00 - $125,000.00 Annually