Job Description
Job Description
The Pharma & Trade Relations Manager is a key strategic and operational liaison between the specialty pharmacy and pharmaceutical manufacturers, wholesalers, and trade channel partners. This role is responsible for establishing, managing, and enhancing contractual and strategic relationships to support limited distribution drug (LDD) access, drive network inclusion, and optimize product availability and performance within the specialty pharmacy ecosystem.
Key Responsibilities:
- Manufacturer Relations & Contracting
- Lead and manage partnerships with pharmaceutical manufacturers for product access, distribution agreements, and program participation (e.g., LDD, REMS, HUB services).
- Facilitate product onboarding processes including data exchange, performance metrics, inventory management, and program requirements.
- Trade & Channel Strategy
- Develop and execute trade strategies aligned with pharmacy growth objectives, operational capacity, and therapy area expansion.
- Collaborate with internal teams to evaluate, implement, and manage 3PL, wholesalers, and distributors partnerships.
- Data Analysis & Reporting:
- Analyze market data, sales reports, and industry trends to inform business strategy.
- Provide regular reports on relationship health, contract performance, and product access metrics.
- Program Implementation & Performance
- Identify and engage business owners in planning and implementation for new specialty products. Identify barriers and effectively engage appropriate resources across the system to break down barriers to defined objectives.
- Support execution of manufacturer-specific programs (e.g., copay, adherence, patient support) and ensure compliance with program protocols.
- Cross-Functional Collaboration
- Partner with internal teams (Pharmacy, Clinical, Finance, Operations) to ensure operational readiness for new product launches.
- Serve as a voice of the manufacturer internally to align capabilities and service levels with program expectations.
- Regulatory Compliance:
- Ensure all activities adhere to relevant healthcare laws, including HIPAA, FDA regulations, and state-specific regulations.
- Maintain up-to-date knowledge of changes in the pharmaceutical industry and work with legal/compliance teams to address new regulations.
Qualifications:
- Bachelor’s degree in Business, Life Sciences, Pharmacy, or related field.
- 5+ years of experience in trade relations, manufacturer account management, or commercial roles within specialty pharmacy, biotech, or pharmaceutical industries.
- Strong understanding of specialty pharmacy distribution models, access pathways, and limited distribution drug networks.
- Knowledge of industry regulations, compliance standards, REMS programs, and contractual frameworks.
- Excellent communication, negotiation, and relationship management skills.