Job Description
About The Role
We are seeking a seasoned Project Manager to embed within the pilot program and serve as the central operational backbone across four cross-functional workstreams: Strategy, Activation, Technology, and Testing & Experimentation. This is a high-visibility contract role requiring a true PMO mindset — someone who thrives on structure, ownership, and clarity in fast-moving environments.
You will serve as the primary point of contact across business units, campaign managers, agency partners, and technology teams — keeping work moving, risks visible, and stakeholders aligned.
Key Responsibilities
- Serve as the single point of contact across Strategy, Activation, Technology, and Testing & Experimentation workstreams, driving day-to-day technical and operational coordination.
- Track assets through test and release gates; manage timelines, dependencies, and critical path milestones across four teams.
- Plan and facilitate working sessions and checkpoints with clear agendas, defined owners, deadlines, and documented follow-ups.
- Maintain real-time trackers, meeting notes, and status reports — acting as the single source of truth for asset pipeline, testing status, risks, and decisions.
- Apply disciplined PMO practices to all documentation, including RAID logs, post-mortems, and lessons learned.
- Monitor for process deviations, resource conflicts, and blockers; drive timely resolution and escalate issues proactively.
- Partner with configuration and activation teams to triage capacity and unblock bottlenecks in the site build, test, and release pipeline.
- Maintain a master view of queue statuses — always knowing the current state of work and the next step for each workstream.
- Conduct data reporting and tracking to support metrics-driven decision making across the program.
- Identify and recommend improvements to PM tools, templates, and processes on an ongoing basis.
Required Qualifications
- 5 years of project or program management experience, ideally in a PMO or multi-workstream environment.
- Background in finance, fintech, or another highly regulated industry strongly preferred; experience in digital marketing or online acquisition is a plus.
- Demonstrated ability to manage cross-functional stakeholders and serve as a central coordinator across multiple teams simultaneously.
- Proven experience with test & release gate management, QA/UAT coordination, and production release workflows.
- Strong command of RAID (Risks, Actions, Issues, Decisions) frameworks and PMO documentation discipline.
- Excellent meeting facilitation skills: agenda setting, timeboxing, action/owner/due-date tracking, and follow-up management.
- Proficiency in PM tools (task boards, trackers, Gantt/roadmaps), Excel, and PowerPoint.
- Basic digital and website fluency: understands URLs, links/redirects, landing pages, CMS updates, tagging/pixels, QA checks, and how site changes move through dev–stage–prod environments.
Preferred Qualifications
- Experience supporting digital or performance marketing campaigns, partner/client site builds, or agency coordination.
- Familiarity with testing and experimentation workflows (A/B, multivariate) within a marketing or product context.
- PMP, PMI-ACP, or equivalent certification.
- Prior experience in a financial services or fintech environment.
Core Skills & Competencies
Technical & Operational
- Cross-functional project/program management, multi-workstream orchestration, dependency & critical path management
- Asset pipeline tracking, test & release gate management, QA/UAT & production release coordination
- Single-source-of-truth documentation, change control, scope management, capacity planning
Stakeholder & Communication
- Stakeholder management, vendor/agency partner coordination, escalation management
- Meeting facilitation, agenda setting, timeboxing, action/owner/due-date tracking
- Risk/issue/decision management (RAID), conflict resolution, negotiation
Analytical & Process
- Metrics-driven decision making, data literacy, structured problem solving, root-cause analysis
- Process governance, continuous improvement, systems thinking, adaptability
- PM tools (Jira, Asana, Monday, or equivalent), Excel, PowerPoint, Gantt/roadmap tools
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.