Job Description
Job Description
The Medical Assistant/Receptionist plays a vital role in supporting the healthcare team by providing administrative and clinical assistance. This position combines patient interaction, administrative duties, and basic clinical tasks to ensure the smooth operation of a medical office and exceptional patient care.
Responsibilities
- Greet and check in patients, ensuring accurate data collection and appointment scheduling
- Manage phone calls, handle inquiries, and coordinate patient communications
- Assist healthcare providers with patient preparation and basic clinical procedures
- Maintain patient records and ensure confidentiality compliance
- Process patient billing and insurance information
- Coordinate office flow to maximize efficiency and patient satisfaction
- Perform routine administrative tasks such as filing, faxing, and data entry