Job Description
Job Description
Join the Team at Concierge Home Care – Where Care Changes Lives!
At Concierge Home Care, we believe in the power of home health care to transform lives—for patients and for the dedicated professionals who care for them. Our mission, “Caring for people who care for people,” is the foundation of everything we do. Guided by our values—Integrity, Caring, Quality, Service, Innovation, and Team—we are committed to delivering high-quality, compassionate care that empowers patients to heal at home.
Since opening in 2015, Concierge Home Care has expanded to serve over 57 counties throughout Florida. With a strong focus on clinical excellence, growth, and professional development, we offer incredible opportunities for healthcare leaders who are ready to make an impact.
Position: Regional Operations Preceptor
Location: Midwest Florida (Regional Travel Required)
Department: Corporate
FLSA Status: Exempt
Reports To: VP of Clinical Services
Position Summary
The Regional Operations Preceptor plays a vital role in the success and preparedness of home health branches across a defined region. As a subject matter expert and operational mentor, this role blends education, leadership development, clinical oversight, and operational support to promote compliance, quality outcomes, and team effectiveness.
Working closely with branch leadership and support staff, the Regional Operations Preceptor helps ensure smooth onboarding, remediation, and readiness across the organization—especially during times of growth, transition, or regulatory review.
Key Responsibilities
Training & Education
- Develop and deliver engaging, role-specific training programs to clinical and support team members.
- Educate staff on policies, procedures, best practices, and compliance requirements.
- Facilitate both virtual and in-person training sessions across multiple branches.
Onboarding & Orientation
- Lead onboarding for new Clinical Managers, Directors, and other team members.
- Ensure new hires are fully integrated and equipped with tools and competencies to succeed.
Mentoring & Clinical Supervision
- Serve as a trusted mentor to clinical and non-clinical team members.
- Provide ongoing coaching, support, and development for both new and tenured staff.
- Deliver additional clinical supervision when needed for remediation or performance improvement.
Operational & Quality Support
- Conduct branch operational assessments and offer real-time coaching and feedback.
- Support transitions during acquisitions by aligning training and implementing standard processes.
- Assist branches with Joint Commission and regulatory survey readiness through mock audits and documentation review.
- Reinforce adherence to quality, safety, and regulatory standards, including Medicare CoPs.
Professional Development & Collaboration
- Promote ongoing learning and professional growth across teams.
- Collaborate with regional leaders and other preceptors to ensure consistent training and best practice sharing.
- Stay current with industry regulations and best practices and disseminate that knowledge to field teams.
What You’ll Need
- Current, unencumbered license as a Registered Nurse (RN), Physical Therapist (PT), or Occupational Therapist (OT) in the state of practice (multi-state licensure preferred)
- Minimum 3 years of experience in home health, with at least 2 years in a leadership, educator, or supervisory role (preferred)
- Strong knowledge of Medicare Conditions of Participation and Joint Commission standards
- Excellent interpersonal, presentation, and communication skills
- Proficiency in EMR systems and virtual learning tools
- Bachelor’s degree (preferred)
Why Join Concierge Home Care?
- Be part of a mission-driven team that values your clinical insight and leadership
- Make a difference in the growth and quality of our home health operations
- Enjoy a collaborative environment where innovation and teamwork are encouraged
- Support the development of healthcare professionals across the state of Florida
Comprehensive Benefits:
- Enjoy three weeks of PTO and annual increases to four weeks after five years.
- Earn quarterly bonuses based on individual and team performance.
- Plan for the future with our 401(k) options.
- Employee Assistance Program (EAP), pet insurance, legal assistance, and employee referral bonuses.
- Health, dental, vision, and HSA options.
- Mileage reimbursement or company vehicle (per company policy).
- Data plan reimbursement.
Take the First Step
At Concierge Home Care, we don’t just provide care—we empower it. If you’re a passionate, experienced home health professional ready to lead, mentor, and elevate care standards across our growing organization, we encourage you to apply today!