Job Description
Job DescriptionWe are looking for an experienced Dispatcher to join our team in Pasadena, Texas. This Contract-to-Permanent position is ideal for someone with a strong background in logistics, customer service, and less-than-truckload shipping operations. If you thrive in fast-paced environments and excel at coordinating shipments and solving logistical challenges, we encourage you to apply.
Responsibilities:
• Coordinate and manage shipment schedules to ensure timely deliveries and efficient transportation routes.
• Communicate with shipping carriers and drivers to provide clear instructions and resolve any logistical issues.
• Monitor shipment progress and address delays or damages to maintain smooth operations.
• Ensure compliance with DOT regulations and industry standards throughout the shipping process.
• Maintain accurate records and perform data entry tasks to track shipment details and costs.
• Negotiate contracts and rates with carriers to optimize budgets and control logistics expenses.
• Provide exceptional customer service by keeping clients informed about shipment statuses and resolving any concerns.
• Predict future logistics needs and prepare accordingly to meet seasonal or high-demand periods.
• Ensure all goods are properly packaged and meet customs requirements for shipping.
• Collaborate with internal teams to align logistics processes with broader organizational goals.• Proven experience in logistics, dispatching, or transportation management.
• Familiarity with DOT regulations and industry compliance standards.
• Strong customer service skills with the ability to handle inquiries and resolve issues effectively.
• Proficiency in data entry and maintaining accurate records.
• Knowledge of less-than-truckload (LTL) shipping operations.
• Excellent communication and problem-solving skills.
• Ability to negotiate contracts and manage budgets efficiently.
• High attention to detail and organizational skills to oversee multiple shipments simultaneously.