Job Description
Job Description
Join our fast-growing fulfillment company!
We have an immediate opening for a customer service position -- working as an Assistant to the Account Manager. Would require the ability to manage client relations with a prompt and positive attitude! The position's hours are Monday-Friday 8:00-4:30.
Looking for an energetic, dynamic and driven individual. Must be able to multi-task and work well with companies (clients). If you have follow-through skills, like to work in a fast-paced environment and thrive on organization, this is be the perfect job for you. Must have experience with computers, typing, and be proficient with Microsoft Outlook, Word and Excel.
Responsibilities:
Responsibilities include, but are not limited to:
- Responding promptly, within 30 minutes, and professionally to service the needs of companies with either resolution or acknowledgement.
- Assist with confirmation that orders ship within 24 hours.
- Work directly with the Account Manager and various warehouse supervisors to resolve and shipping issues.
- Must be able to communicate well on the phone and send detailed information via email.
- Must be confident and articulate. Anticipate the need to work well under pressure.
- Assist with Will-Call pick up
- Assit with resolution of any shipping needs/issues.
Qualifications:
Excellent communication skills and positive attitude
- Experience with PC computers
- Work well with clients and fellow employees
- Strong written and verbal communication skills with ability to interface professionally
- Positive attitude and ability to maintain a high degree of professionalism
- Strong organization skills
- Account management experience helpful-2 years experience and at least 3 years since H.S.
- Dependable
Additional Information
What you can look forward to working with us:
- Casual atmosphere focused on getting the job done right and quickly
- Co-workers that work hard but feel like friends
- A family owned company dedicated to the success and growth of the employee
Job Type: Full-time
Pay:$17/hour
Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
COVID-19 considerations:
Common surfaces are sanitized frequently, hand sanitizer available for employee use in warehouse.
Education:
- High school or equivalent (Required)
Experience:
- Account Management: 1 year (Preferred)
- Client Services & Customer Support: 1 year (Required)
License/Certification:
- Driver's License (Preferred)
Job Posted by ApplicantPro