Front Office Receptionist

Job Description

Job Description

The Front Office Receptionist plays a vital role in creating a welcoming environment for visitors and ensuring smooth front office operations within a large team setting. Reporting to the Operations Manager, this position requires a friendly, organized individual capable of multitasking under flexible hours with occasional overtime. The role may also involve occasional travel for training or events.

Responsibilities

• Greet and assist visitors promptly and courteously
• Manage incoming calls and direct them efficiently
• Schedule and coordinate appointments and meetings
• Handle incoming and outgoing mail and packages
• Provide exceptional customer support to clients and staff
• Perform accurate data entry and maintain up-to-date visitor logs
• Maintain office supplies inventory and replenish as needed
• Offer clear information and directions to visitors
• Ensure compliance with security protocols at the front desk

Preferred Qualifications

• 3+ years of experience in customer service roles
• High school diploma or equivalent
• Proficient in customer service best practices
• Familiarity with Microsoft Office applications
• Excellent telephone etiquette
• Strong multitasking and organizational skills
• Effective communication and problem-solving abilities
• Experience in reception management within a large team

Benefits

• Medical, Dental, & Vision Insurance
• Health Savings Account
• Dependent Care Flexible Spending Account
• Paid Vacation, Holiday, and Sick Time
• 401(k) with 4% match along with 3 other contributions
• Tuition Reimbursement
• Basic & Supplemental Life and AD&D
• Employee Assistance Program
• Short-Term and Long-Term Disability
• Wellness Program
• Yearly Holiday Bonus

About Us

Associated Wholesale Grocers, Inc. (AWG) is the nation's largest cooperative food wholesaler to independently owned supermarkets, serving over 1,100 member companies and over 3,000 locations throughout 28 states from 8 full-line wholesale divisions. The consolidated sales for AWG are approximately $9.7 billion. In addition to its cooperative wholesale operations, the company also operates subsidiary companies which provide certain real estate and supermarket development services, print and digital marketing services, and health and beauty care, general merchandise, specialty/international foods and pharmaceutical products.