Job Description
Job DescriptionSalary:
Technical Training Specialist
CRI has a need for a technical training specialist. As a technical training specialist, this position is responsible for developing/refining and providing a high quality training program including detailed technical training materials and support for a global security program. The technical training specialist is responsible for creating, updating and maintaining training materials for users. This position will create a comprehensive training program, inclusive of COTS application software programs including, but not limited to: Hirsch, CCure, Keywatcher, Genetec and Intellex as well as a highly customized Physical Security Information Management (PSIM) system.
Technical training specialist duties will include the following:
Maintaining/Updating training plans for multiple user groups
Develop/Maintain detailed training documentation for basic and advanced system users
Develop/Maintain lesson plans, user guides, and simulation training videos for system users
Work with other work streams for planning new training initiatives
Maintaining/Updating the training environment on closed network
Providing technical system to trainees both in person and remote
Skills strongly desired include:
Experience and certification with security systems such as Genetec, ExacqVision, Intellex, Bosch, CCure, Hirsch, Keywatcher is strongly desired
Experience developing custom PSIM and VMS solutions for customers that have unique policies or procedures requirements is strongly desired
- Excellent presentation, facilitation, oral and written communication skills
- High attention to detail and the ability to develop quality deliverables in a timely fashion
- Flexibility and ability to work within a challenging environment
- Out-of-the-box thinking
- High-level of proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint
Technical
- Experience with video management systems
- Experience/knowledge of Windows operating systems
- Experience/knowledge of networking principles and IP configuration
- Experience with database concepts and client-server environment
- Experience with technical troubleshooting methods
- Experience with physical access control systems
- Experience with cloud-based technology and cybersecurity concepts
Position requires an active Secret Government clearance. Public Trust clearance not accepted.
Location of position- Onsite - Kingstowne, Alexandria