Job Description
Job DescriptionAbout NationMind LLC:
NationMind LLC is a technology consulting firm focused on Technical Engineering, software development, technicians, QA testing and services. We help clients build reliable, scalable applications with a strong emphasis on automation, performance, and quality. Our team works across industries, delivering solutions that drive innovation and operational efficiency. We are currently hiring skilled professionals for Compliance Officer to join our growing team.
Compliance Officer
Location: Doral, FL (onsite)
Candidate Responsibilities
Contact constituents/complainants to discuss the details of the complaints that are filed.
Read state statute and compare with complaints to analyze the issue.
Communicating with the public, so good customer service skills are a must.
Advise complainant of the Divisions jurisdiction and that the case is being closed and for what reason.
Provide any resources or referrals, as appropriate.
Send a written correspondence to the complainant once approved by the supervisor.
Close the case out by adding the appropriate codes/activities/statues in Versa.
Document the actions in the OnBase system.
Candidate Required Skills
Communicate verbally and in writing appropriately.
Read and interrupt Florida statutes.
Previous experience working with the public in a professional work environment.
Exceptional organizational skills.
Commit to the project time line.