FRONT DESK MEDICAL ASSISTANT

Job Description

Job Description

Front Desk Medical Assistant – Urology Practice (Full-Time)

Location: Fullerton, CA
Practice Size: 3 Urologists
Schedule: Full-Time | Immediate Start
Benefits: Full benefits included

We are a busy, well-established urology practice in Fullerton seeking a friendly and reliable Front Desk Medical Assistant to join our team. This is a check-in/check-out position in a fast-paced, collegial environment where teamwork and a positive attitude are highly valued.

Key Responsibilities:

• Greet and check-in/check-out patients professionally and warmly

• Verify insurance (HMO/PPO), collect copays, and obtain authorizations

• Schedule appointments, answer phones, and manage patient flow

• Work collaboratively with clinical and administrative staff

• Cross-train and assist in other front office/back office tasks as needed

Qualifications:

• 2+ years of front office medical experience preferred

• Solid understanding of insurance plans, authorizations, and referrals

• Ability to multi-task in a high-volume setting while maintaining excellent customer service

• Comfortable using EMR systems and standard office software

• Team player with strong communication skills and a proactive attitude

• Local candidates preferred

Why Join Us?

• Supportive, team-oriented environment — we help each other succeed

• Great Fullerton location with access to local amenities and transportation

• Opportunity to be part of a respected, growing urology practice

• Competitive pay and full benefits package