Billing Specialist

Job Description

Job Description

Job Title: Billing Specialist

Classification: Non-exempt (Hourly)

Reports To: Billing Manager

Date of Revision: July 2025

Summary: The Billing Specialist is responsible for the accounts receivable process. Primary responsibilities include generating invoices, receiving and reconciling customer and vendor payments, and collection procedures, all with a great deal of accuracy and professionalism.

Supervisory Responsibilities: None

Duties/Responsibilities:

• Receptionist duties such as greeting office visitors, answering phones, etc.
• Clerical duties, such as filing, receiving and sorting mail, making copies, preparing correspondence, scheduling meetings, etc.
• Data entry
• Entering payments into QuickBooks
• Collection procedures
• Generating invoices on a daily basis
• Month-end billing procedures
• Weekly reconciliation of payments
• Communicating with other departments to ensure billing has all information necessary for invoicing
• Collect payments over the phone
• Pulling invoices as payments are received
• Other duties as assigned

Knowledge, Skills and Abilities:

• Prior billing experience required
• Effective written and verbal communication skills
• Working knowledge of QuickBooks and accounting fundamentals
• Working knowledge of Microsoft Office programs, particularly Microsoft Word, Excel and PowerPoint
• Ability to adapt to various situations and prioritize assignments and responsibilities
• Excellent organizational skills

Required Education and Experience:

• High school diploma or equivalent is required.

Preferred Education and Experience:

• Previous experience in a similar position is preferred.
• Previous experience with Service Titan is preferred.

Additional Eligibility Qualifications:

• Must be able to pass a background and drug screen.
• Must have a valid driver’s license.
• Must have reliable transportation to and from work.

Compensation: $16.00 to $20.00 per hour

Benefits:

• Medical
• Dental
• Vision
• Short- and Long-Term Disability
• $25,000 Life Insurance -- 100% paid by the company
• Optional additional life insurance coverage for employee, spouse and/or children.
• 401(k) with company match
• Three paid holidays – Thanksgiving, Christmas and New Year
• 1 week vacation and two sick days after a year
  • 2 weeks after 3 years
  • 3 weeks after 8 years
  • Weekly pay via direct deposit

Physical Activity:

Stooping, kneeling, reaching, lifting, grasping, typing, talking, hearing, repetitive motion.

Physical Requirements:

Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Involves sitting most of the time.

Visual Acuity Requirements:

Employees in this position are required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.

Working Conditions:

The employee is not substantially exposed to adverse environmental conditions.

Position Type and Expected Hours of Work:

• Full-time. Monday through Friday, 8am to 5pm
• Weekend or evening hours are rare, but are typically optional and coincide with sponsorship and community events

Travel:

Local travel within a 5-mile radius for business-related errands may be required at times, but will be rare. Employees who utilize their personal vehicle for business-related travel are reimbursed for mileage at the current year’s IRS mileage rate.

EEO/ADA Statements: High Priority Plumbing and Services, Inc., is an Equal Opportunity Employer. We provide equal employment opportunities to all employment applicants for employment, and prohibit discrimination and harassment of any type based on race, sex, religion, color, age, national origin, disability, pregnancy, sexual orientation, genetic information, veteran or military status. This statement applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you require reasonable accommodation in completing an employment application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us at 770-860-8110 and ask to be directed to Human Resources.

Disclaimer: This job description is not intended to, nor does it constitute, nor can it be construed to be an offer of employment or employment contract between High Priority Plumbing and Services, Inc., and any applicant or employee. All employees are employed at the will of both parties.

Additionally, this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee in this position. Keep in mind, the Company has the right to alter or amend your job description at any time verbally or in writing. Employees should expect to be assigned job duties from time to time, with or without notice, that are not found in their formal job description.