Assistant Program Director

Job Description

Job Description

ASSISTANT PROGRAM DIRECTOR

Why Join CIP?

• Vacation Time - 15 days full time only

• Paid Holidays - 13 days full time only;Holiday premium pay for part time only

• Paid Sick Days and Personal Days accrued

• Medical, Dental and Vision Insurance

• Voluntary Benefits: Short and Long-term Disability, Additional Life, Child Life and Spousal Life

• Dependent Care Flexible Spending Account

• Flexible Spending Accounts

• 401(K) - We offer a Traditional 401(K) and a Roth 401(K) employer match up to 4%

  • Financial Wellness Advisor Services

• Tuition and continued education reimbursement up to $3,000 annually for full time and up to $1,000 for part time

• Wellness reimbursement of $200 per year for full time and $100 per year for part time

• Employee Assistance Program: child care and parenting, senior care and aging, emotional health, health and wellness, legal and financial, access to discounts

• A health advocate to assist with our insurance & healthcare challenges

• Ongoing monthly training and professional development opportunities

• Supportive and Collaborative Culture

*Please note that the benefits listed may change based on business needs, regulatory requirements or other factors

A Day in the Life:

The Assistant Program Director is an onsite full-time exempt position who reports to the Program Director. This position operates in a highly scheduled environment but may require longer hours and weekend work and travel (up to 25%) as job duties demand. The Assistant Program Director position involves a moderate physical demand.

All the Responsibilities We’ll Trust You With:

Operational Leadership & Team Culture

• Reinforces CIP's mission, philosophy, values, expectations, and service standards while providing day-to-day operational leadership and modeling professionalism, accountability, and teamwork.

• Builds a positive, accountable, student-centered culture through consistent communication, coaching, visibility, and reinforcement of operational expectations across all service teams. Promotes interdisciplinary collaboration and high-quality student support.

• Creates a highly collaborative operational culture where staff consistently deliver coordinated, high-quality services. Develops emerging leaders, strengthens management practices, and improves operational consistency and performance across the Center.

Staff Supervision, Coaching & Performance Development

• Conducts supervision, provides feedback, reinforces expectations, supports onboarding, and develops proficiency using CIP's competency, coaching, and performance management systems.

• Independently supervises staff through structured coaching, delegation, accountability, competency development, performance feedback, and timely intervention that improves staff performance and student outcomes.

• Develops supervisory systems, coaching practices, and leadership capability that strengthen staff performance across departments while mentoring Coordinators, Lead staff, and future Assistant Program Directors.

Student Success Systems & Integrated Service Delivery

• Supports implementation of CIP's interdisciplinary service model by coordinating Advising, PCPs, TRMs, Progress Reviews, documentation, communication, and individualized student support while developing proficiency overseeing service delivery.

• Oversees coordinated delivery of advising, academic, career, life skills, social skills, clinical services, and supported independent living. Ensures individualized support plans are implemented consistently, communication remains aligned, and staff respond effectively to changing student needs.

• Designs and improves systems that strengthen interdisciplinary collaboration, case coordination, communication, documentation quality, supported independent living, and consistency of service delivery across the Center while contributing best practices across CIP.

Student Progress Monitoring & Intervention

• Reviews student progress through Weekly Student Status meetings, documentation, attendance, and service updates while following established intervention procedures and escalating concerns appropriately.

• Oversees systems that monitor student competencies, engagement, attendance, behavioral health, executive functioning, independence, and overall progress. Coordinates timely interventions that improve measurable student outcomes and retention.

• Uses student outcome data, operational trends, and interdisciplinary feedback to improve intervention systems, increase student retention, strengthen service quality, and improve long-term student success across the Center.

Operational Execution & Cross-Functional Coordination

• Supports daily operations, staffing coordination, scheduling, delegation, service coverage, and communication while ensuring established operational procedures are followed consistently.

• Coordinates daily Center operations by aligning staffing, scheduling, service delivery, workflow, communication, interdisciplinary collaboration, events, and operational priorities to ensure efficient execution and a consistent student experience.

• Designs operational systems that improve workflow, communication, interdisciplinary coordination, service consistency, staff efficiency, and operational effectiveness across all student service functions.

Incident Coordination & Operational Compliance

• Ensures incidents, documentation, safety procedures, compliance requirements, and operational expectations are completed according to established procedures while escalating concerns appropriately.

• Coordinates the operational response to incidents by ensuring immediate safety steps, requ