Job Description
Job Description
Job Highlights / Responsibilities
- Acts as central point of contact between Sales, Engineering, Operations, Shipping, customers, and other departments.
- Manages multiple projects using project management principles; makes critical decisions and reports issues.
- Provides technical support and guidance on APV products; resolves project-related problems.
- Ensures customer specifications are understood and communicated to manufacturing.
- Develops project schedules, analyzes progress, coordinates logistics, and generates reports.
- Maintains safety, cleanliness, and adherence to production standards.
- Collaborates with Sales Engineers and Production Planning to resolve customer scheduling, technical, quotation, and project management issues.
- Prepares and verifies shop drawings, quotations, submittals, and other project documentation.
- Must be knowledgeable of AWWA, ASTM, M11 standards related to ductile iron and steel pipe.
- Identifies value engineering opportunities for customer and company benefit.
- Acts as team leader for virtual teams to resolve customer issues.
- Develops expert understanding of customer needs; builds strong partner relationships.
- Identifies project risks; accountable for decisions throughout project lifecycle.
- Maintains documentation according to SPFA and ISO guidelines.
- Assists with continuous improvement programs and special projects.
- Trains other project managers and team members in project management practices.
Minimum Qualifications
- Education/Experience:
- Bachelor’s degree (Engineering, Building Science, Construction Management, Industrial Distribution preferred) or
- 5 years of project management experience with PMP certification.
- Customer Service & Communication:
- Outstanding customer service, decision-making, problem-solving, negotiation skills.
- Excellent oral and written communication.
- Technical & Mathematical Skills:
- Ability to perform calculations related to quotes, pricing, and credit.
- Ability to read and use engineering drawings and technical info.
- Computer Skills:
- Proficiency with Windows-based business software (Excel, scheduling, word processing).
- Organizational & Project Management:
- Attention to detail, time management, organizational skills.
- Ability to handle multiple projects simultaneously.
- Scheduling, prioritization, leadership, and adaptability under stress.
- Other Requirements:
- Maintain confidentiality of information.
- Willingness and ability to travel as needed.
Preferred Qualifications
- PMP certification (if not already required).
- CAD or software experience.
- Experience with steel pipe fittings, pipe design, sales, and service.
- Field sales or customer service in water/wastewater industry.
- Knowledge of AMERICAN products.
- Spanish language ability a plus.
Company DescriptionAbout ProSource Staffing: Our Mission
Our mission is to be the staffing services provider and employment agency of choice by helping people and companies achieve their goals. Whether you need premier talent or if you are searching for jobs in Humble TX, Deer Park, Channelview or other suburbs of the Houston Metro, ProSource will meet and exceed all of your expectations.
Our goal is to improve our clients profits while providing our employees with unique and rewarding employment opportunities. We aim to be the highest-quality provider to each niche sector we service, through integrity, competence, innovation, and execution.
We are dedicated to attracting, engaging, and retaining talent through a culture that nurtures success, develops careers, encourages communication, and honors all commitments. Commitment to our customers, employees, and strategic partners is the foundation of our mission.
We will honor our commitments by putting ethics and morals first. We will work hard to deliver exceptional customer service.
Life at ProSource Staffing: Our Culture
Our integrity is a critical asset, and we are committed to upholding it.
We cherish our company, and represent it with honor.
We set high standards, and we abide by them as we practice business fairly and behave ethically. We share our expectations with each other and strive to maintain a workplace built on mutual values, trust and goodwill.
We thrive on challenges, viewing them as an invitation to success.
A true team, we work together to routinely please our customers, surpass our record achievements, and drive our organization to greater success.
Company Description
About ProSource Staffing: Our Mission\r\nOur mission is to be the staffing services provider and employment agency of choice by helping people and companies achieve their goals. Whether you need premier talent or if you are searching for jobs in Humble TX, Deer Park, Channelview or other suburbs of the Houston Metro, ProSource will meet and exceed all of your expectations.\r\n\r\nOur goal is to improve our clients profits while providing our employees with unique and rewarding employment opportunities. We aim to be the highest-quality provider to each niche sector we service, through integrity, competence, innovation, and execution.\r\n\r\nWe are dedicated to attracting, engaging, and retaining talent through a culture that nurtures success, develops careers, encourages communication, and honors all commitments. Commitment to our customers, employees, and strategic partners is the foundation of our mission.\r\n\r\nWe will honor our commitments by putting ethics and morals first. We will work hard to deliver exceptional customer service.\r\n\r\nLife at ProSource Staffing: Our Culture\r\nOur integrity is a critical asset, and we are committed to upholding it.\r\n\r\nWe cherish our company, and represent it with honor.\r\n\r\nWe set high standards, and we abide by them as we practice business fairly and behave ethically. We share our expectations with each other and strive to maintain a workplace built on mutual values, trust and goodwill.\r\n\r\nWe thrive on challenges, viewing them as an invitation to success.\r\n\r\nA true team, we work together to routinely please our customers, surpass our record achievements, and drive our organization to greater success.