Job Description
Job Description
WELCOME! Are you passionate about making a difference in your career and continuously growing and developing both personally and professionally? If so, apply at Fraser! When you work for Fraser, you make our community more inclusive for people of all abilities. Our positions aren’t “jobs,” they are careers, built with caring.
The HR Operations Associate Representative supports the Fraser Human Resources team—including HR Managers, HR Operations, and Payroll—by collecting, reviewing, filing, and maintaining accurate documentation for all active and inactive employees, in both electronic and paper formats. This role independently processes internal and external personnel changes and requests in UKG for applicants, current employees, and former employees. It also collaborates closely with HR subject matter experts to deliver efficient, cross-functional support to assigned business areas
Responsibilities as a HR Operations Administrator:
- When in-office, provide front desk support at the HR facility by answering phones, greeting guests, managing deliveries, troubleshooting office traffic, scheduling HR team meetings, sorting and organizing mail, and maintaining updated contact lists, phone numbers, office tags, and other essential information.
- Responsible for transactional data entry, auditing, and processing employment-related documentation based on personnel actions. This includes tracking new hire activities, status changes, terminations, and training requirements.
- Ensure accurate filing, scanning, and digital storage of documents in employee personnel files within UKG and other external databases, including I-9 forms and additional documentation as outlined by HR guidelines (e.g., spreadsheets and workbooks).
- Collaborate with HR teams—including Compensation, Talent Acquisition, HR Business Partners, Learning & Development, and Payroll—to ensure accurate documentation of staffing changes, organizational growth, and management structure updates.
- Effectively manage a high-volume workload and respond promptly to requests from managers, HR team members, employees, applicants, and former employees.
- Provide administrative support by creating employee badges, completing verification of employment (VOE) requests, setting up templates, and coordinating with other Fraser sites as needed.
- Support post-orientation onboarding by meeting with new hires to collect I-9 documentation, gather required paperwork and signatures, and schedule any necessary training.
Qualifications:
- HS Diploma or equivalent required. Post-secondary education preferred.
- One to two years administration experience required.
- Onboarding experience is preferred.
- HRIS and/or other HR database exposure required, UKG experience preferred.
- Computer proficiency using HRIS, Microsoft Word and Excel with proficiency in keyboarding skills required.
- Commitment to promoting diversity, multiculturalism and inclusion with focus on culturally responsive practice, internal self-awareness and reflection.
Fraser Offers Benefits for Full-time Employees (30+ hours per week):
- Medical, dental and vision insurance.
- Health Savings Account (HSA) and Flexible Spending Account (FSA).
- Employee Assistance Plan (EAP).
- Life, AD&D and Voluntary Life Insurance.
- Long-Term Disability, Accident Insurance, Critical Illness Insurance and Hospital Indemnity Insurance.
- Pet Insurance.
- 403(b) Retirement Plan with Company Match.
- Work-Life Balance; 5 weeks of paid time off annually (18 days PTO + 9 Paid Holidays).
- Opportunities for community involvement in Fraser-organized events.
- Career growth opportunities.
- Employee Referral Bonuses.
Location, Pay and Schedule:
- Richfield, MN
- This position is Hybrid (partially remote) Monday - Friday between standard business hours
- Working in the office twice a week every three weeks
- Pay rate: $47,000 to $50,000 annually depending on experience
Why Join Fraser?
- Meaningful Impact
Help individuals and families lead more connected, independent, and fulfilling lives. Your impact here is real — and lasting. - Competitive Pay & Benefits
Fraser offers fair pay and comprehensive benefits that support your health, well-being, and future goals. - Flexibility & Work-Life Balance
With flexible schedules, generous paid time off, and wellness programs, Fraser helps you care for others without sacrificing yourself. - Grow Your Career With Us
We invest in your development with training, licensure support, leadership pathways, and real opportunities to advance. - Culture That Lives Its Values
Inclusion isn’t just a buzzword — it’s how we operate. You’ll be seen, heard, and supported to bring your full self to work. - Thrive with Stability and Purpose
With nearly 90 years of trusted service and continued growth, Fraser is a nonprofit where you can build a lasting, mission-driven career.
Fraser is Minnesota’s leader in autism, mental health, and disability services — and one of the few Certified Community Behavioral Health Clinics (CCBHCs) in the state. As a nonprofit organization, we provide integrated community behavioral healthcare that improves quality, accessibility, and coordination of care. We lead with compassion, innovate with purpose, and fight for inclusion — every single day.
Ready to Build Something Bigger? Join Fraser. Grow with us. Make a difference. Because when you thrive, so does the world around you.
Fraser is an Affirmative Action and Equal Opportunity Employer.
Diversity, Inclusion, and Belonging: Fraser values a diverse staff to ensure the best outcomes for our diverse client base. We are committed to anti-racism at Fraser. Our anti-racism committee assesses, develops, and implements numerous initiatives ranging from recruiting and retaining diverse staff to staff training and more.
If you are having trouble applying or have questions, please contact Fraser HR at careers@fraser.org. If you have successfully submitted your application, you will get a confirmation email. If you do not receive the confirmation email, please check your junk/spam folders, then contact us as we may not have received your application. Thank you for considering Fraser!