Job Description
Job Description
Hiring: Claims Settlement Specialist
We're looking to hire a positive & proactive personnel who would like to have an opportunity to grow in a specialized field learning from one of largest company globally. This is a contractor position but there will be no problem to extend or have a direct hire opportunity after working reliably for 3 months.
Key Responsibilities:
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Process carrier claim payments (AR) accurately on or before deadlines according to company policy.
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Collaborate with our Recovery Team to report claim approvals and pending payments.
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Review essential claim documentation to confirm payment accuracy (AP).
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Communicate with carriers/3PL’s to confirm payment details.
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Audit/Manage contracts and tariffs regarding process payments in the Cello system.
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Dispute invalid claim resolutions to overturn declination and negotiate claim settlements
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Investigate and diagnose potential errors preventing payment processing
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Facilitate Legal reviews to review and execute settlement agreements from carriers/3PL’s.
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Work within company guidelines to analyze contractual agreements of the customer, shipper, consignee or carrier and then assess the physical damage reports and the cargo claims findings
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Track and submit approval requests for aging claim offsets against carrier invoices.
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Perform ad-hoc reporting or other job-related duties, as required.
Qualifications:
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Required proficiency in Microsoft Excel, including but not limited to, advanced reporting functions and formatting, VLOOKUP, and pivot tables
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3-5 years of Accounting/Finance experience preferred
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1+ years of freight claims processing
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Excellent verbal and written communication skills
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Strong critical thinking and creative problem-solving skills
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Flexibility to work in a fast-paced, team-oriented environment
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Superior attention to detail, organization, cross-group collaboration, and project management skills