Director of Hospice Operations/Administrator

Job Description

Job DescriptionDirector of Hospice Operations / Administrator

Overview

We are seeking a results-driven Director of Hospice Operations / Administrator to lead the day-to-day and strategic operations of our hospice agency across Los Angeles and Orange County.

This role requires a seasoned hospice leader with strong operational expertise, business development acumen, and enough clinical knowledge to oversee and ensure the delivery of compliant, high-quality patient care. The ideal candidate brings proven hospice leadership, a record of growth, and a hands-on management style that fosters accountability, collaboration, and excellence.

Key Responsibilities

Operational Leadership

• Oversee all hospice operations, ensuring compliance with federal, state, and accreditation standards.
• Develop and execute strategies to improve efficiency, workflows, and patient satisfaction.
• Partner with the Board and executive team to define goals and drive sustainable growth.
• Maintain continuous readiness for surveys and audits through proactive quality assurance.
  
  

Business Development & Growth

• Lead census growth through partnerships, outreach, and referral relationships.
• Collaborate with marketing and liaisons to strengthen the agency’s visibility and reputation.
• Identify new opportunities through market analysis and community engagement.

Clinical Oversight

• Work with the DPCS to align clinical operations with best practices and hospice standards.
• Participate in IDT/IDG meetings and monitor patient care outcomes.
• Support quality improvement initiatives to enhance patient experience and documentation accuracy.
  
  

Leadership & Staff Development

• Provide mentorship and leadership to clinical and administrative teams.
• Recruit, train, and retain high-performing staff who reflect the agency’s mission.
• Conduct performance reviews and ensure adequate staffing for quality care.
  
  

Financial & Administrative Management

• Collaborate with finance to develop and manage budgets responsibly.
• Track KPIs and implement strategies to improve productivity and control costs.
• Oversee accurate reporting and compliance documentation.
• Identify and implement operational efficiencies and cost-saving opportunities.
  
  

Community & Stakeholder Relations

• Serve as the primary agency representative to regulators, partners, and the community.
• Promote the agency’s mission, values, and services to strengthen credibility and trust.
  
  

Qualifications

• Bachelor’s degree required; Master’s in Nursing, Healthcare Administration, or related field preferred.
• RN license strongly preferred but not required with proven hospice leadership and clinical oversight experience.
• 5+ years of hospice leadership in operations, administration, or business development.
• Deep knowledge of Medicare Conditions of Participation and hospice regulations.
• Demonstrated success in improving operations, leading teams, and growing census.
• Excellent communication, leadership, and strategic planning skills.
  
  

Compensation & Benefits

• Base Salary: $110,000–$130,000 annually, based on experience
• Bonus: 10–20% of base salary, tied to census growth, performance, and quality outcomes
• Benefits:
  • Health, dental, and vision insurance
  • 401(k) with matching
  • Paid time off and holidays
  • Mileage reimbursement
  • Supportive, mission-driven culture focused on compassionate end-of-life care
    
    

Join Our Leadership TeamIf you are an experienced hospice professional who thrives on leading growth, operations, and quality care, we invite you to apply. Join a dedicated team committed to excellence, compassion, and meaningful impact in the lives of patients and their families.