Job Description
Job Description
Job description:
By joining I & B Medical Associates practice as a Medical Assistant, you will enjoy a fulfilling career unlike any other and will play a vital role in changing the lives of our patients.
As a company, we are making a difference in the lives of seniors and the health care system overall.
- Measures and records patient vital signs; records patient interview and medical history.
- Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.
- Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.
- Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.
- Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests.
- Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.
- Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.
- Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.
- Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.
- Performs other duties as assigned and modified at manager’s discretion.
KNOWLEDGE, SKILLS & ABILITIES:
- Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families
- Exceptional oral and written communication skills, time management skills, and organizational skills
- Ability to effectively collaborate and partner with team members, including physicians and other clinicians, front desk staff, and Managers
- Mindset focused on resolving problems for patients and achieving team goals
- Knowledge of medical products, terminology, services, standards, policies, and procedures
- Skilled in basic phone and computer operation
- Must be detail-oriented to ensure accuracy of reports and data
- Ability to maintain effective and organized systems to ensure timely patient flow
- Ability to act calmly in complicated or stressful situations
- Proficient skills in Microsoft Office Suite products, including Word, PowerPoint, Outlook, and Excel, plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software
- Spoken and written fluency in English.
- Haitian Creole or Spanish is a plus
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute: North Miami, Fl
Work Location: In person