Job Description
Job Description
TekSystems is currently hiring for several Call center representatives in the Melville, NY area!!!
MUST HAVE: Must have
1 year Customer Service call center exp or 1 year medical receptionist exp answering inbound calls
1 year of experience updating software database of some sort
Must be able to type 6000 KSPH or about 35 WPM
Description
Set appointments via inbound/outbound calls from our Call Center. Heavy Call Volume at times
Update patient demographics and pre-register in EPIC, training will be provided
Capture, enter and report data accurately to management
Ensure services are provided in a timely manner
Ensure key performance indicators are met
Report discrepancies and identify areas of improvement to supervisors
Work on special projects and assignments as needed
Additional Skills & Qualifications
Excellent computer and typing skills required
High School degree or equivalent required
Must demonstrate good oral, listening and written communication skills
Ability to multi –task i.e. Manage telephone and computer simultaneously
Ability to work independently or with little supervision
Ability to provide high level of customer service and satisfaction
High attention to detail and excellent organizational skills
Above average ability to analyze, assess and problem solve the needs of the caller
Ability to learn and apply new information/concept in area of responsibility
Must be a team player
Pay and Benefits
The pay range for this position is $45425.00 - $49375.00/yr.
Excellent Salary including
Medical, Dental, Vision, 401K, Company Life Insurance, Tuition Reimbursement and additional Voluntary Plans. Vacation, Sick and Personal Days.
Workplace Type
This is a fully onsite position in Melville,NY.
Application Deadline
This position is anticipated to close on Jul 17, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.