Job Description
Job DescriptionAre you a motivated leader with a passion for patient care and team success? A respected healthcare practice in Providence, RI, is looking for a Medical Office Supervisor to guide its front office team and ensure smooth, high-quality service across all patient interactions.
In this leadership position, you’ll oversee daily administrative functions, foster a positive and collaborative team environment, and play a key role in delivering an exceptional patient experience.
Compensation & Benefits:
- Pay Rate: $23–$24 per hour
- Career Development: Growth opportunities and continued skill-building support
Key Responsibilities of the Medical Office Supervisor:
- Supervise, coach, and support front desk team members to promote a cohesive, efficient, and patient-focused environment
- Manage daily front office workflows to ensure a seamless clinic experience for patients and staff
- Coordinate patient scheduling and optimize provider calendars for maximum efficiency
- Ensure accurate and secure handling of patient records and manage requests for medical information
- Report facility or equipment concerns to maintain a safe and operational space
- Oversee ordering of office and clinical supplies to meet operational needs
- Assign tasks effectively and maintain steady office flow
- Conduct staff performance reviews and deliver clear, supportive feedback
- Maintain data accuracy across electronic health records (EHR) and patient systems
- Help develop, implement, and reinforce front office protocols and procedures
- Monitor team performance and identify areas for improvement or workflow enhancement
- Provide patients with information and resources to support their healthcare journey
- Assist with staff scheduling to ensure consistent front desk coverage
- Collaborate with leadership to cultivate a strong, team-oriented workplace culture
Qualifications for the Medical Office Supervisor:
- At least 2 years of experience in a medical office leadership or supervisory role
- Strong knowledge of front office operations and medical terminology
- High school diploma or equivalent required; coursework in healthcare administration preferred
- Excellent multitasking and organizational skills in a busy clinical environment
- Experience with EHR platforms and scheduling software
- Clear and professional communication skills, both written and verbal
Submit your resume today for immediate consideration!
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Please Note: City Personnel offers extended interview hours from 7 am-7 pm upon request
City Personnel, Inc. is your trusted local recruitment partner based in Providence, RI. For nearly 20 years, we’ve been connecting top talent with leading companies right here in Rhode Island and Southern Massachusetts. Our deep understanding of the local job market allows us to offer personalized support and outstanding opportunities. Whether you're seeking temporary, temporary-to-permanent, or permanent positions, we’re here to help. Contact us today at (401) 331-2311 to find your perfect job match!
City Personnel is an Equal Opportunity Employer. We do not discriminate against applicants due to race, national origin, religion, marital status, military status, disability, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact us at admin@citypersonnel.net.
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