Job Description
Job Description
Leading international manufacturer of intercom and security communication products is actively hiring for a passionate, dedicated and detail oriented Customer Service representative to join their team! The corporation's mission is to provide the most reliable and respected brand of security communication systems in the market.
Essential Functions:
- Heavy data and Order Entry
- Processing customer orders in to the system
- Understanding and communicating product features, installation, programming, and troubleshooting methods to customers
- Creating tickets
- General PC use for support ticket creation, email, and product research
- Answering approximately 20-30 support phone calls per day, addressing a variety of questions from features & functions, programming, and troubleshooting
- Working with others in the office, as well as with customers on the phone.
Qualifications:
- Basic PC and networking knowledge
- Strong data entry skills
- Aptitude for learning and retaining detailed technical information
- Self-motivated and willing to learn new concepts
- A strong ability to communicate verbally and in writing
- Critical thinking, reasoning, and problem-solving skills are vital
- English proficiency, spoken and written
- Speaking on the phone for the majority of the day to people with wide range of knowledge and experience
Company DescriptionWe strive to understand what Job Seekers need to thrive as an Associate of Express Bellevue. We analyze their needs and skills, then pair our Job Seekers with the Bellevue Employer that fits them best. Since 2009, we've been working with Job Seekers and Employers in the King County area and we look forward to many more years of getting people back to work. The Certified Staffing Consultants on our teamwork with our clients to meet and surpass any challenges they may be facing as well as help them achieve their business goals. Some of the services we provide are temporary staffing, evaluation hire, flexible staffing, short-term or long-term contract staffing, and professional/executive recruitment in a wide range of industries.
At Express Bellevue, we understand the needs of your business and our goal is to make sure those needs are met. Without international corporate backing and local knowledge, we are able to support you and your business 100%. Our application process is simple and qualified. This four-step hiring system will help you find your next temporary, short-term, or long-term employment in Bellevue!
Company Description
We strive to understand what Job Seekers need to thrive as an Associate of Express Bellevue. We analyze their needs and skills, then pair our Job Seekers with the Bellevue Employer that fits them best. Since 2009, we've been working with Job Seekers and Employers in the King County area and we look forward to many more years of getting people back to work. The Certified Staffing Consultants on our teamwork with our clients to meet and surpass any challenges they may be facing as well as help them achieve their business goals. Some of the services we provide are temporary staffing, evaluation hire, flexible staffing, short-term or long-term contract staffing, and professional/executive recruitment in a wide range of industries.\r\n\r\nAt Express Bellevue, we understand the needs of your business and our goal is to make sure those needs are met. Without international corporate backing and local knowledge, we are able to support you and your business 100%. Our application process is simple and qualified. This four-step hiring system will help you find your next temporary, short-term, or long-term employment in Bellevue!