Job Description
Job Description
Seeking a high-caliber Cash Management Operations Specialist to join our Business and Government Banking divisions . This is a critical, high-impact role designed for a precision-driven professional who views operations as the backbone of client satisfaction.
Moving beyond standard data entry, you will Be responsible for onboarding the client, managing complex financial structures and high-value transactions for our most prominent business and municipal partners.
Key Responsibilities
- Precision Onboarding & Documentation: Own Start to Finish the end-to-end setup and maintenance of Cash Management client profiles. You will ensure all legal documentation—including Signature Cards, Corporate Resolutions, and Collateral Agreements—is 100% accurate, audit-ready, and compliant with regulatory standards.
- Facilitate and monitor high-priority business movements, including Letters of Credit, Stop Payments, and ACH transactions, ensuring strict adherence to Departmental Service Level Agreements (SLAs).
- Advanced Excel capabilities to perform daily unit production activities, data reconciliations, and reporting to ensure total operational transparency. Pivot Tables , Vlook ups Etc
- Act as the Subject Matter Expert (SME) for branch personnel and business clients. You will research and resolve complex inquiries, striving for "first-call resolution" to maintain the institution's reputation for excellence.
- Maintain a "detail-obsessed" lens to identify and rectify discrepancies in legal or financial documents before they impact the client or the bank.
Required Qualifications
- Industry Experience: Minimum of 2–4 years in Cash Management, Treasury Operations, or Commercial Banking. Experience specifically within Government/Municipal Banking is a significant advantage.
- Technical Proficiency: Advanced expertise in Microsoft Excel (e.g., Pivot Tables, VLOOKUPs, data sets) and MS Word is non-negotiable.
- Communication Style: A "high-touch" service approach. You must be able to communicate complex technical or operational requirements clearly and professionally to high-value stakeholders.
- Operational Mindset: Proven ability to thrive in a fast-paced, high-volume environment where accuracy is the primary metric of success.
Full-Time | Mon–Fri (8:45 AM – 5:00 PM)