Job Description
Job Description
The Operations Manager oversees the daily operations of the organization to ensure efficiency, quality, service, and cost-effective management of resources. This role involves planning, coordinating, and executing operational strategies to meet business goals and optimize performance across departments.
Key Responsibilities:
- Develop and implement operational policies and procedures to ensure smooth business functioning.
- Monitor and analyze the efficiency of production, logistics, and administrative processes.
- Oversee inventory, supply chain, and procurement activities to maintain optimal stock levels.
- Supervise and motivate staff, promoting a culture of high performance and accountability.
- Provide training, mentorship, and detail-oriented development opportunities for team members.
- Conduct regular performance evaluations and set measurable goals.
- Identify process bottlenecks and implement solutions for continuous improvement.
- Collaborate with senior management to develop long-term operational strategies.
- Utilize data analytics to inform decision-making and improve operational KPIs.
- Prepare and manage operational budgets, ensuring cost control and financial efficiency.
- Track expenses and forecast future needs to align with company objectives.
- Work closely with finance to analyze operational costs and margins.
- Ensure compliance with company policies, legal regulations, and industry standards.
- Manage safety, quality control, and risk assessment initiatives.
- Partner with sales, HR, IT, and other departments to align operations with company goals.
- Support the implementation of new systems, tools, and technologies.
- Bachelor’s degree in Business Administration, Operations Management, or related field.
- 5+ years of experience in operations, logistics, or production management (industry-specific experience preferred).
- Strong leadership, communication, and problem-solving skills.
- Proficiency in project management and data analysis tools (e.g., Excel, ERP systems, or BI software).
- Demonstrated ability to manage budgets and drive process improvements