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Customer Service Representative - State Farm Agent Team Member

David Stroman - State Farm Agent
locationCharlotte, NC, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job DescriptionBenefits:

  • 401(k) matching
  • Competitive salary
  • Opportunity for advancement
  • Paid time off


ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with David Stroman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

ABOUT THE AGENCY:
Grow your career with a Busy Agency that been doing Business for over 25 years.
The Agency that is one of the top State Farm Agency in The Country with room to grow.

RESPONSIBILITIES:

  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.

QUALIFICATIONS:

  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.


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