Medical Secretary

Job Description

Job Description

Summary of Position: The Medical Secretary is directly responsible for all office operations necessary to ensure that medical records are current, complete, and in compliance with EverHeart Hospice policy. He/ she will ensure correct CPT and ICD codes are used for proper billing.

Education and Experience:

1. High school diploma preferred.
2. Associate Degree in Medical Records, Medical Assisting, or equivalent preferred
3. Minimum of one year of experience in a healthcare setting.
4. Hospice experience preferred.

Special Skills and Requirements:

1. Shall have a valid driver’s license.
2. Excellent customer service skills.
3. Detail oriented with excellent communication, documentation, and organizational skills.
4. Ability to follow instructions.
5. Ability to work independently without supervision.
6. Travel to other sites as needed. Travel may be in inclement weather.
7. Ability to lift, carry, organize and bag a minimum of 25 lbs of supplies or equipment, 3-4 times/day, for a duration of 30 minutes each time. On occasion, items up to 50 lbs may be required to lift, push, pull or carry.
8. Requires various amounts of sitting, standing, twisting, turning, bending, lifting and walking.

Responsibilities of Position:

1. Initiate and maintain a current and complete medical record for each patient.
2. Ensure current certification and re-certification forms are completed for each patient.
3. Maintain current filing of all clinical records into medical records.
4. Maintain on call logs.
5. Assist the Finance Department with auditing medical records prior to billing as requested.
6. Ensure the plan of care and/or orders are signed and returned by physicians in the time frames established in policy.
7. Notify all appropriate persons of any change in patient status.
8. Mail and enter FEBS, FEHC, and current Care Surveys every month.
9. Maintain all patient logs.
10. Maintain DME report and compare DME to patient chart and make sure they are the same.
11. Prepare IDG list and notify nurses of patients that are up for review.
12. Fax IDG Summary to primary physicians.
13. Assist with the Hospice Aide schedule.
14. Makes appropriate copies of patient information as requested (ie: transfers, chart audits).
15. Assembles admission charts and transfer packets as needed.
16. Maintain charts and chart reviews.
17. Direct incoming calls, greet visitors, route telephone and faxed messages appropriately.
18. Perform opening and closing office duties as applicable

1. Complete all documentation as required by the organization in compliance with Agency policy, accreditation bodies, and governing requirements.
2. Gather supply needs from clinical staff, order supplies, prepare supplies for distribution weekly.
3. General clerical duties to include but limited to utilization of Microsoft Office products, photo copying, faxing, mailing, and filing.
4. Other duties as assigned.

Monday - Friday
8:00 AM - 4:30 PM