Account Associate - State Farm Agent Team Member
Job Description
Job DescriptionBenefits:
- Life insurance
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
About our Agency:
At our agency, we believe work should be meaningful, supportive, and fun and thats exactly what youll find here.
Janet started her agency after falling in love with the mission and people of State Farm. With a background as a flight attendant, she brings energy, adaptability, and a people-first mindset to everything we do. She's also a proud mom of two and a passionate traveler who leads with heart and perspective.
Were proud to support our community were active in local charities, a benefactor of the Humane Society, and always looking for ways to give back. If community involvement matters to you, youll feel right at home.
What makes us different?
- Were a pet-friendly office
- We speak English, Spanish, and Albanian, and celebrate the diverse backgrounds of our team and customers.
- Our culture is rooted in getting the job done without sacrificing fun, energy, or connection.
Were looking for team members who bring positivity, curiosity, and a genuine desire to help people protect what matters most.
If youre looking for a place where you can grow, feel supported, and make a difference every day wed love to meet you.
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Janet Coates - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.