Job Description
Job DescriptionESSENTIAL JOB DUTIES:
- Receives, reviews, and evaluates permit applications, construction plans, and supporting documentation for completeness, accuracy, and conformance with building codes and other applicable requirements.
- Pre-screens plans for accuracy, contacts customer for any needed documents/information, performs final review of application and related documents, and routes commercial and residential plans for review and inspection.
- Processes plans in and out of the CivicPlus system, performs setup revisions, and reviews deferred submittals.
- Answers questions from customers on the progress of permits at all stages and advises applicants of information and submittals needed at locations to have requirements checked.
- Recognizes and resolves permit system issues, as needed.
- Creates and prepares various administrative documents and statistical/performance reports.
- Determines and calculates various permit and plan fees.
- Understands the functions of all sections requiring permits, such as; Electrical, Plumbing, Mechanical.
- Understands general construction principles and practices.
- May educate public on permit application process at community and outreach programs. • Performs other related duties as requested.
- Other duties as assigned.
REQUIRED QUALIFICATIONS:
- Requires a high school diploma or a GED.
- Preferences: Experience in CivicPlus, knowledge of how to research using HCAD.
- Must have at least 2 year’s experience in customer service.
PHYSICAL REQUIREMENTS:
- Must be able to lift and carry up to 30 pounds of records in boxes.
- Must be able to sit and/or stand for long periods of time.
Ability to work effectively under extreme pressure/stress while performing Essential Job Duties.