Job Description
Job DescriptionSalary:
This position is full time.
Role:
- Represent the company in a professional manner when greeting customers and the general public on the phone and in-person, ensuring they are directed to appropriate staff
- Handle and direct all member/vendor/guest requests, either by phone or in person. Professionally greet every guest and direct incoming traffic to the appropriate department representative for an exceptional service experience.
- Effectively perform designated loan department support duties ensuring an excellent member experience. Assist members with basic account issues.
- Manage the lobby, ensuring members are not forgotten or waiting too long and the lobby is neat, organized, and regularly sanitized/cleaned.
- Answer general questions regarding our products and services to offer solutions for member issues.
- Perform member account transactions with accuracy as requested.
The Peoples Federal Credit Union is an Equal Opportunity Employer. TPFCU does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.