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AM Floor Houseperson

Crescent Hotels & Resorts LLC
locationPhoenix, AZ, USA
PublishedPublished: 6/14/2022

Job Description

Job Description

  • Support Room Attendants by delivering linens, towels, amenities, and supplies in a timely manner
  • Maintain cleanliness and organization of housekeeping storage areas, closets, and service corridors
  • Remove soiled linens, trash, and recyclables from guest room floors and public areas
  • Clean and maintain public spaces, including lobbies, hallways, elevators, restrooms, and back-of-house areas
  • Assist with deep cleaning projects, including carpet care, floor care, and special assignments
  • Respond promptly to guest and housekeeping requests, including additional supplies or service needs
  • Ensure housekeeping carts and storage areas are properly stocked at all times
  • Report maintenance issues, safety hazards, or lost and found items according to hotel procedures
  • Support laundry operations as needed, including transporting linens to and from laundry areas
  • Follow all Hilton safety, cleanliness, and brand standards consistently

Qualifications & Requirements

  • Previous housekeeping or hotel experience preferred, but not required
  • Ability to work in a fast-paced, team-oriented environment
  • Strong attention to detail and commitment to cleanliness standards
  • Ability to lift, push, and pull up to 50 lbs and remain on feet for extended periods
  • Flexible schedule, including weekends, holidays, and evenings
  • Basic communication skills in English

Physical Requirements

  • Frequent walking, bending, lifting, pushing, and pulling
  • Ability to handle cleaning equipment and supplies safely
  • Exposure to cleaning chemicals and varying temperatures

What We Offer

  • A people-first culture with a strong focus on associate engagement, recognition, and development through Crescent Hotels & Resorts
  • Career growth opportunities across a diverse portfolio of hotels and resorts nationwide
  • Competitive pay and comprehensive benefits package
  • Ongoing training and development programs to support your career advancement
  • A collaborative and inclusive work environment where your contributions are valued
  • The opportunity to be part of a globally recognized hospitality brand, Hilton
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