Job Description
Job DescriptionLocation: Hybrid with patient visits (5 Boros, Hudson Valley, Spring Valley)Salary: $55K-$65K The Service Coordinator will be responsible for managing a caseload of patients, ensuring individualized service planning, monitoring, and ongoing coordination of care. While this position is primarily remote, quarterly in-person visits to patients’ homes will be required. The ideal candidate has strong case management experience and is familiar with NHTD/TBI Waiver programs; however, applicants with other case management backgrounds are encouraged to apply.
Key Responsibilities For Service Coordinators:
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Serve as the primary point of contact for assigned patients and their families.
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Conduct initial assessments, develop individualized service plans, and coordinate needed services.
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Monitor patient progress and adjust service plans as necessary.
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Ensure compliance with state, program, and agency requirements.
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Maintain accurate and timely documentation for all patient interactions.
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Advocate for patients by connecting them with appropriate community resources and support services.
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Conduct quarterly in-person visits to patients’ homes
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Collaborate with interdisciplinary teams, providers, and other stakeholders to ensure quality care.
Qualifications For Service Coordinators:
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College degree required
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Minimum of 3 years of experience in case management, care coordination, or related services.
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Strong interpersonal, organizational, and problem-solving skills.
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Ability to work independently in a remote environment while managing a caseload.
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Willingness and ability to travel quarterly to patient homes across service areas.
Location: 5 Boroughs, Spring Valley, Hudson Valley Region