Job Description
Job DescriptionJob Summary
The Housekeeper is responsible for maintaining the highest standards of cleanliness, order, and presentation throughout the Lodge and Country Club. This role ensures that guest rooms, common areas, locker rooms, offices, and club facilities are clean, welcoming, and well-maintained. Housekeepers play a vital role in creating a positive and memorable experience for members and guests by upholding the Club’s commitment to excellence, hospitality, and attention to detail.
Essential Duties and Responsibilities
- Clean and service guest rooms, villas, dining room, The Mill, fitness center, Pool aera. comfort stations, and all common areas according to established standards
- Change linens, make beds, and replenish towels, amenities, and supplies
- Clean and sanitize bathrooms, including sinks, toilets, showers, tubs, and floors
- Dust, vacuum, mop, and polish furniture, fixtures, and floors
- Clean and maintain common areas, including hallways, lounges, locker rooms, restrooms, and meeting spaces
- Empty trash and recycling, and properly dispose of waste
- Report maintenance issues, safety hazards, or damaged furnishings to management promptly
- Follow proper procedures for handling lost and found items
- Use cleaning chemicals, tools, and equipment safely and according to training
- Maintain housekeeping carts, closets, and storage areas in a clean and organized manner
- Adhere to all safety, sanitation, and health regulations
- Respond courteously and professionally to guest and member requests
- Assist with special cleaning projects, event setup, or deep cleaning as needed
Guest Service Expectations
- Greet members and guests in a friendly and professional manner
- Always respect guest privacy and confidentiality
- Maintain a positive attitude and professional appearance while on duty
- Represent the Lodge and Country Club with integrity and pride
Qualifications
- Prior housekeeping or hospitality experience preferred but not required
- Ability to work independently and as part of a team
- Strong attention to detail and time management skills
- Ability to follow instructions and established procedures
- Reliable, punctual, and dependable
Physical Requirements
- Ability to stand, walk, bend, kneel, and reach for extended periods of time
- Ability to lift, push, or pull up to 30–40 pounds
- Ability to work in a fast-paced environment
Work Schedule
- The facility is open 7 days a week. The scheduled shift is from 8 am – 4 pm. You are required to work weekends and holidays when needed
Working Conditions
- Indoor work environment with exposure to cleaning chemicals
- Occasional outdoor duties depending on lodging or facility needs
Performance Standards
- Consistently meets cleanliness and quality standards
- Completes assigned tasks efficiently within designated timeframes
- Demonstrates professionalism, teamwork, and respect for members, guests, and coworkers